Xbox Redeemable codes loat

I had 2 codes that could be redeem in my xbox one in my messages. However, it is no longer there and it didn't expire, how do i get them back?

:)

 

Need help redeeming my xbox live code

I tried redeeming the code in my browser on my computer using these instructions, big mistake. It said "thank you, you redeemed your code" and then exited me out. No gamertag registration whatsoever. I thought the whole point of redeeming my code was to create a gamer tag, but no just exits me out. I then tried redeeming my code on my xbox (so that I could create the gamer tag) and it said "sorry, code already redeemed."

so what the... what do I do now?

 

How to Redeem a Code on Xbox One - QR Code or 25 Character Code

Hey guys! Okay, so you need to figure out how to redeem codes on the Xbox One? Well, there are a few ways of doing this.

1.

• Login to Xbox.com (top right hand side)
• In the top bar, mouse over Xbox Live Gold
• You'll see 'Redeem Code' in the drop down list
• Click 'Redeem' and enter your 25 digit code!

If your code is a game or DLC, it will automatically start downloading once you login to your Xbox, unless you have your Xbox in standby, which will allow it to download right away!


2.

• From the main page of the Xbox One dashboard, scroll to the right to the 'Games' section and select that section -or- If your Kinect is connected, say "Xbox, Use a Code"
• If you have a QR code (that square looking code thing), you can hold it up to your Kinect to redeem it.
• If you have a 25 digit code, in the lower left of the screen, you have the option to "enter the 25-character code." Click that and enter your code. Confirm your code and you're all set!

Your item will automatically download. Enjoy!


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If you post which codes you're looking for, support will check into them and see about resending them to you.

 

Hey BlackDemonAlpha!

To help us look into this further for you, can you let us know what those codes were for, specifically, and when you originally received the messages with those codes?