XBOX Recurring Charges

Discus and support XBOX Recurring Charges in XBoX on Consoles to solve the problem; My son had an Xbox. He has since gotten rid of it. My husband helped him setup the account. He has since passed. I do not know the account or logon... Discussion in 'XBoX on Consoles' started by asg0710, Dec 4, 2020.

  1. asg0710
    asg0710 Guest

    XBOX Recurring Charges


    My son had an Xbox. He has since gotten rid of it. My husband helped him setup the account. He has since passed. I do not know the account or logon credentials. I do know the credit card because I have two recurring charges on my credit card every month.
    I have tried going through the different Bots on the Xbox site, but do not get very far with the limited info I have. I cannot find a phone number to talk to real person. Any ideas?Thanks!

    :)
     
    asg0710, Dec 4, 2020
    #1
  2. Smwutches Win User

    Recurring Xbox charges.

  3. Epsilon South Win User

    Recurring charges

    Greeting's Ashley, Sorry to hear you are having problem's. First off, have you tried cancelling the direct debit with your bank even know it is expired ? Is your direct debit on your console as such ? If so, the payment's will still be coming out of your
    account if you have no turned automatic renewal off. You could also phone Xbox support up and tell them about this issue and say you have already posted on the forums as they some time's redirect you to here.
  4. NHYTE VIZIN Win User

    Recurring charges

    This is really wierd situation. If you don't see those charges on the site than it has to be some kind of thrid party. I actually have seen this on alot of Windows phone issues. My best advice is to give Xbox Customer support a call.
  5. MeanMachine 47 Win User

    Recurring charges

    [quote user="bowski477"]

    This is an issue that you will have to contact phone support for. They should be able to access your account and see what's going on. Good Luck!

    [/quote]

    This is the best course of action you need to take. I would also suggest you sign into
    www.billing.microsoft.com, from here you should be able to see the charges. Once you're on the phone to xbox support they will be able to clarify what is going on and then should be able to refund
    you the money for however long this has been going on for.
  6. bowski477 Win User

    Recurring charges

    This is an issue that you will have to contact phone support for. They should be able to access your account and see what's going on. Good Luck!
Thema:

XBOX Recurring Charges

Loading...

  1. XBOX Recurring Charges - Similar Threads - Recurring Charges

  2. How can I cancel a recurring mo thky charge to an Xbox account t that is not mine and and I...

    in XBoX Accessibility
    How can I cancel a recurring mo thky charge to an Xbox account t that is not mine and and I...: How can I cancel a recurring monthly charge to my credit card for an Xbox account that isn't mine and I do not have access to? Moved from Microsoft Teams / Unknown/other / Other...

  3. I need a refund for my Ultimate Game Pass. I DIDN'T want the recurring payment and it was...

    in XBoX Accessibility
    I need a refund for my Ultimate Game Pass. I DIDN'T want the recurring payment and it was...: I need a refund for my Ultimate Game Pass. I DIDN'T want the recurring payment and it was taken out of my account already. I want my money back. 51300f0f-9efd-4912-916d-c1a573d6035a

  4. why my recurring billing for my Minecraft Bedrock realm is not working and, every time I...

    in XBoX Games and Apps
    why my recurring billing for my Minecraft Bedrock realm is not working and, every time I...: Hi, this is the second time this happens. Last month my realm was "expired". This should not happen because recurring billing is activated. When I try to renew the realm, the renew button takes...

  5. I have had a recurring charge for $21.19. I’ve checked my account and my husbands with no...

    in XBoX Accessibility
    I have had a recurring charge for $21.19. I’ve checked my account and my husbands with no...: I have looked everywhere for a reason to be charged. How do I remove a debit card from an account that I do not have a username for? e5acb405-0c14-477d-84af-0c5d7989ab70

  6. When you block a Microsoft Online account, do you suspend any recurring billing?

    in XBoX Accessibility
    When you block a Microsoft Online account, do you suspend any recurring billing?: I signed up for Xbox Game Pass 09 Feb and within 2 weeks my Microsoft account has been blocked for ‘detected suspicious activity’. Unfortunately because I have a new phone number and Xbox, I have...

  7. Why does it say opps something went wrong when I try and turn of recurring billing

    in XBoX Accessibility
    Why does it say opps something went wrong when I try and turn of recurring billing: Fix this now please I’m tired of getting charged 0a331a6b-79e6-4008-a7b1-e3b4a199a322

  8. Xbox Live/Game Pass recurring charge on old account

    in XBoX on Windows
    Xbox Live/Game Pass recurring charge on old account: Hi I desperately need help!!! I have been charged for months and months on my account for xbox live/game pass but I have never used it! How can I possible get this refunded?...

  9. I keep having a recurring charge for xbox

    in XBoX on Windows
    I keep having a recurring charge for xbox: 1. I don't have an xbox account 2. my son does but I have checked this and it doesn't have my card saved. 3. I would like a refund for all the charges you have made to my account without my...

  10. I have been charged for game pass ultimate and after that I turned off recurring billing,...

    in XBoX Games and Apps
    I have been charged for game pass ultimate and after that I turned off recurring billing,...: [img] [img] the first photo shows that my subscription is expiring. The second shows that I was billed. a33e0d33-26c5-43b2-8be4-d339b8eadbca