Xbox record that command not recording

When i say "Xbox record that" and even when I try double tapping the home button and pressing x my Xbox doesn't record a clip it says Xbox record that at the top but the notification at the bottom never comes up and nothing shows up in upload.

:)

 

Record that????

"Xbox Record That" is a command that records your last 30 seconds of gameplay, if you would like to record up to 5 minutes of gameplay say "Xbox Snap Gave DVR" and you can edit your recording settings.

 

Game DVR

You are correct to say xbox record that, however, it only records the last 30 seconds. I had to say it twice before it recognized the command

 

In Settings, Preferences, is game recording and broadcasting enabled?

 

I would try a hard reset by holding the Xbox logo on the front of the console for about 10 seconds until it powers off. Wait a few seconds and turn it on and try again.

 

I wish it was that simple but it hasn't been working for mouths now and I don't have instant on mode on anyway. I was actually playing with it a bit today and I got 2 clips recorded after going and pressing the record button and the screenshot button a bunch
of times. Screenshots don't work either

 

The only way that I have found that someone else was able to fix this was with a factory reset of the console. It may be caused by corruption of an update. They used the Offline System Update Diagnostic tool to accomplish this (support.xbox.com/.../offline-system-update-diagnostic-tool)