Xbox record button greyed out?

RAHUL DHANOLA · Oct 13, 2022

Hey there My Xbox game bar record button greyed out and I cannot screen capture, I have used the following methods:

1. used SFC and dism tools both

2. changed registry value of game DVR

3. reset and repair the Xbox game bar also.

I cannot click the record button of the Xbox game bar and even the game preference in settings is not showing anything.

Thanks & Regards

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Rahul

It seems that you're trying to record a web browser.
Please try recording a game instead and let me know how it goes

IBTG

Im using a usb drive and i record clips all the time. It works fine when online because the capture tab isnt greyed out.

But when I’m offline, the achievements, friends, capture etc. Everything is greyed out and i cant access the “start recording” button.

SirStarr

All it says is start recording but it is greyed out.

Rostom L

Hi there!

Sorry to hear about what happened. Let's see what we can do about that here.

Have you tried these steps?

Close the game.
In the search box on the Windows taskbar, type and then select Task Manager.
Select More details.
In the list of running processes, select the Broadcast bar server (bcastdvr.exe) process (if it's still there), and then select End task.
Restart your game and try recording again.

More troubleshooting steps here https://support.xbox.com/help/games-apps/game-s...

aryancracked

I have tried what you said and there is no bcastdvr.exe

I have also looked at the site you sent but none of the fixes have worked

I tried to record VALORANT just now, and it was still greyed, with the screenshot button.

It has worked before on VALORANT, before I factory reset my PC from cloud, and it is in the captures folder.

Xbox record button greyed out?