Xbox Rechargeable Battery + USB-C Cable (latest model) No Longer Holding Charge

will these work on xbox one s? Buy Xbox Rechargeable Battery + USB-C Cable - Microsoft Store

Hi JordanWeinstock! I hope you are well, delighted to be able to offer you my help!

I am very sorry that you are having a problem with the battery, if you are using it moderately it should not be damaged in just 4 months. With the intention of helping you, I leave you some steps to take into account, let me know if this helped you or if the problem persists:

1. Make sure the cable and power brick you are using are compatible with the Xbox rechargeable battery.
2. Try performing a soft reset on your Xbox by disconnecting the battery, turning off the console, and then reconnecting the battery.
3. If the problem persists, consider replacing the rechargeable battery. You can contact Xbox Support or visit an authorized store for additional assistance.

Note: Remember that battery warranty may vary, so you might also check to see if it is still covered under warranty to get a free replacement.

Support: https://support.microsoft.com/contactus/

Best regards,
Daniel.

Hello Dr. J, My name is David. I am an independent advisor, happy to help you today.

To recharge your Xbox Series X batteries, you will need a USB-C cable. The Xbox Series X comes with a USB-C port on the front of the console, which you can use to charge the batteries for your wireless controllers.

You can use a standard USB-C cable to charge the batteries. Make sure the cable supports device charging and has the ability to transfer data.

If you don't have a USB-C cable, you can also use an official Xbox battery charging kit to charge your controllers. These kits include a rechargeable battery and a charging cable specifically designed for Xbox controllers.

Remember that the USB-C cable or battery charging kit connects to the USB-C port on the front of the Xbox Series X console to charge the batteries of the wireless controllers.

Best regards.

To recharge your Xbox Series X batteries, you need a USB-C to USB-A or USB-C to USB-C cable, depending on your battery charging port. The Xbox Series X comes with a USB-C port on the front of the console that you can use to charge your devices, including controllers. If your batteries have a USB-C connector, you will need a USB-C to USB-C cable. If your batteries have a USB-A connector, you will need a USB-C to USB-A cable. Make sure the cable is of good quality to ensure safe and efficient charging.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

No I have the rechargeable battery with the USB-C cable so there’s no light I just want to know if the battery charged with the controller off