Xbox reboots switching from YouTube to Games

Discus and support Xbox reboots switching from YouTube to Games in XBoX Games and Apps to solve the problem; On a launch Xbox one, if I switch from the YouTube app to a game, especially (Roblox or Fortnite), the Xbox will crash and hard reset.... Discussion in 'XBoX Games and Apps' started by Mr Wolf 15G, Sep 10, 2018.

  1. Mr Wolf 15G
    Mr Wolf 15G Guest

    Xbox reboots switching from YouTube to Games


    On a launch Xbox one, if I switch from the YouTube app to a game, especially (Roblox or Fortnite), the Xbox will crash and hard reset.

    :)
     
    Mr Wolf 15G, Sep 10, 2018
    #1
  2. My Xbox reboots when I change HDMI input on my TV

    I'm having the same issue switching between inputs

    and having the Xbox reboot. I've noticed that switching to Xbox

    my TV shows a "connecting......" in the upper corner. But when switching

    to the satellite it doesn't show that and the DISH select menu appears.
     
    W BIG E 089 E, Sep 10, 2018
    #2
  3. XBox one S game turned off, then system rebooted itself?

    I have a feeling that it's the power supply. They were so happy to get rid of the power brick that they *** this up. Mine reboots, comes out of sleep to a full reboot, and reboots when switching apps. So far I am far from impressed. I've been a Xbox guy
    since the first one and I'm about to throw in the towel on this brand.
     
    LAGALAXYFAN2003, Sep 10, 2018
    #3
  4. PetryBosch
    PetryBosch Guest

    Xbox reboots switching from YouTube to Games

    PetryBosch, Sep 10, 2018
    #4
  5. Mr Wolf 15G
    Mr Wolf 15G Guest
    Yes, if we power down, power cable out, wait a bit.. boot up, still happens. The xbox is not running hot when it happens.
     
    Mr Wolf 15G, Sep 10, 2018
    #5
  6. I have the same issue, I have the original Xbox One.

    I have replicated this issue when switching from YouTube -> Destiny 2 and when switching from YouTube -> Destiny 1.

    I did a 'reset console' with 'Reset and remove everything'. It did not resolve the issue.
     
    Thornsten Heins, Sep 11, 2018
    #6
  7. Stund One 77
    Stund One 77 Guest
    Have the same problem. Went through it with xbox support. If I uninstall YouTube power down the console pull the power and restart everything after about 30 seconds or so the issue goes away. Support says the YouTube app is the problem and has to be fixed
    on their end.

    Tried replicating the issue using twitch and with youtube uninstalled can't get it to happen. Sucks but am going to remove YouTube from the console for a while and try again in a few weeks. Maybe using the browser to go to youtube.com will work in the meantime.
     
    Stund One 77, Sep 12, 2018
    #7
  8. Mr Wolf 15G
    Mr Wolf 15G Guest

    Xbox reboots switching from YouTube to Games

    The issue is only with my 500gig "fat" Xbox, not my X1X. Perhaps youtube didn't test an update on all Xboxes.
     
    Mr Wolf 15G, Sep 12, 2018
    #8
  9. pa1blo
    pa1blo Guest
    this not is normal, try erase cache and try again, if the problem persist is your xbox one problem
     
    pa1blo, Sep 12, 2018
    #9
  10. Stund One 77
    Stund One 77 Guest
    I have the original unit with the power brick also. I think you are probably correct. Others I have seen with this issue appear to be the same.
     
    Stund One 77, Sep 12, 2018
    #10
  11. Stund One 77
    Stund One 77 Guest
    Did a full factory reset and reinstalled all the games from disc. The problem occurs as soon as YouTube app is reinstalled and opened. This may only be impacting older model XB One units. May just be that the OS is either not putting the app to sleep properly
    or not waking up properly after sleep. Does not happen with YouTube removed from the console.
     
    Stund One 77, Nov 2, 2018
    #11
  12. pa1blo Win User

    Xbox reboots switching from YouTube to Games

    this not is normal, try erase cache and try again, if the problem persist is your xbox one problem
  13. Mr Wolf 15G Win User

    Xbox reboots switching from YouTube to Games

    The issue is only with my 500gig "fat" Xbox, not my X1X. Perhaps youtube didn't test an update on all Xboxes.
  14. Stund One 77 Win User

    Xbox reboots switching from YouTube to Games

    I have the original unit with the power brick also. I think you are probably correct. Others I have seen with this issue appear to be the same.
  15. Thornsten Heins Win User

    Xbox reboots switching from YouTube to Games

    I have the same issue, I have the original Xbox One.

    I have replicated this issue when switching from YouTube -> Destiny 2 and when switching from YouTube -> Destiny 1.

    I did a 'reset console' with 'Reset and remove everything'. It did not resolve the issue.
  16. PetryBosch Win User

    Xbox reboots switching from YouTube to Games

Thema:

Xbox reboots switching from YouTube to Games

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