Xbox randomly turns itself on and off

Discus and support Xbox randomly turns itself on and off in XBoX on Consoles to solve the problem; my Xbox has started turning itself on and off randomly.... sometimes while I'm playing a game, other times while I'm just watching tv... why doesn't it... Discussion in 'XBoX on Consoles' started by burnerpilot78, May 19, 2017.

  1. burnerpilot78
    burnerpilot78 Guest

    Xbox randomly turns itself on and off


    my Xbox has started turning itself on and off randomly.... sometimes while I'm playing a game, other times while I'm just watching tv... why doesn't it do this??!! PLEASE HELP!!!

    :)
     
    burnerpilot78, May 19, 2017
    #1
  2. StarLord3005
    StarLord3005 Guest
    Xbox One power on and off problems

    My xbox one will turn itself off and on randomly without anyone doing it , Ive unpluged it and left it like that for an hour and it still does it , if i do turn it on it turns itself off , any help ?
     
    StarLord3005, May 19, 2017
    #2
  3. XBF Esteban R
    XBF Esteban R Guest
    Console randomly turns itself on (and off)

    Hey there Atlas0416!

    If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!
     
    XBF Esteban R, May 19, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Xbox randomly turns itself on and off

    Hey there burnerpilot78,

    That's interesting for sure and we do have a guide that can help. Let's have you try the steps on our guide

    HERE     and see if it helps out.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, May 22, 2017
    #4
  5. burnerpilot78
    burnerpilot78 Guest
    thank you for the reply... tries the steps in the guide and there was no difference in operation.. I even left it totally unplugged for an entire day, plugged it back in and got about 10 minutes of gameplay in before it shut off all by itself, then a couple
    mins later it turned itself back on, then back off, and back on again.... what's wrong with my Xbox?
     
    burnerpilot78, May 24, 2017
    #5
  6. Mister Mascot
    Mister Mascot Guest
    It sounds like there could be an issue with either the console or power supply. If the steps in the guide didn't help, it's best to contact our chat/phone teams. The console may need to be serviced and they would be able to look into the warranty status
    with you.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Nov 1, 2018
    #6
  7. burnerpilot78 Win User

    Xbox randomly turns itself on and off

    Hey there ,

    That's interesting for sure and we do have a guide that can help. Let's have you try the steps on our guide

    HERE     and see if it helps out.

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
    thank you for the reply... tries the steps in the guide and there was no difference in operation.. I even left it totally unplugged for an entire day, plugged it back in and got about 10 minutes of gameplay in before it shut off all by itself, then a couple
    mins later it turned itself back on, then back off, and back on again.... what's wrong with my Xbox?
  8. Mister Mascot Win User

    Xbox randomly turns itself on and off

    Hey there burnerpilot78,

    That's interesting for sure and we do have a guide that can help. Let's have you try the steps on our guide

    HERE     and see if it helps out.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  9. Mister Beep Win User

    Xbox turning itself off randomly

    Hey there,

    Thanks for posting! That definitely sounds odd. Could you try these steps out and let us know if that helps? Also, if you happen to be in the preview program, please be sure to report using the feedback app and check into the

    Xbox Insider forums     for further information and assistance.

    • Press and hold the power button until your Xbox One fully powers down.
    • Remove power from the back and let it sit for 3 minutes. If you have an original Xbox One console, try wiping down the front with a microfiber cloth where the buttons are.
    • After 3 minutes pass, plug everything back and boot it back up to see if similar issues occur.

    Keep us posted! :D
  10. Mister Mascot Win User

    Xbox randomly turns itself on and off

    thank you for the reply... tries the steps in the guide and there was no difference in operation.. I even left it totally unplugged for an entire day, plugged it back in and got about 10 minutes of gameplay in before it shut off all by itself, then a couple
    mins later it turned itself back on, then back off, and back on again.... what's wrong with my Xbox?
    It sounds like there could be an issue with either the console or power supply. If the steps in the guide didn't help, it's best to contact our chat/phone teams. The console may need to be serviced and they would be able to look into the warranty status
    with you.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  11. CarJunki37 Win User

    Help - Xbox one keeps restarting itself

    Oh and ours also randomly turns itself on as well. Turned off with the controller and was just sitting on the couch and the Xbox just turns on, no noises going on and the remote is still off. Creepy.
Thema:

Xbox randomly turns itself on and off

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