Xbox quests not acknowledging my progress

Hi,

A chat support employee told me to post this here. I am having trouble completing the quests for May. I've done every challenge, but when I check my progress on xbox.com, it says I've only downloaded one of the four Games with Gold, despite the fact that
I have downloaded them all. I've tried uninstalling and reinstalling, but it still claims I only have 1 of the required 2 downloads. This is the only thing stopping me from getting the reward, so any help would be appreciated.

Thanks

:)

 

Xbox Quests not acknowledging my progress

For help with quests, you will need to post in the sales and promotions forum.

 

Xbox Quests not acknowledging my progress

Hi,

A chat support employee told me to post this here. I am having trouble completing the quests for May. I've done every challenge, but when I check my progress on xbox.com, it says I've only downloaded one of the four Games with Gold, despite the fact that
I have downloaded them all. I've tried uninstalling and reinstalling, but it still claims I only have 1 of the required 2 downloads. This is the only thing stopping me from getting the reward, so any help would be appreciated.

Thanks