Xbox purchases

My xbox gift card will not work it says it is not yet active

Hi there. Sounds like a generic error message. Could you check your xbox account is adult with a birthdate over the age of 18. This has prevented people in the past and given the same error.

Hi there, you could also change the privacy setting there an option there for contents and purchase you could change here a link below:

https://support.microsoft.com/en-us...ety-and-privacy-settings-for-parents-and-kids

The best way to do this is have an adult account setup for yourself, then go into your settings to add a family account, this will allow you to add restrictions including access to buying from the store which will require permission from you to proceed.
For all the details check out this page on how to setup everything.

https://beta.support.xbox.com/help/Family-Online-Safety/child-accounts/add-family-member-on-xbox-one

I bought the battlefield 1 Revolution game and used the code to download the game on my old xbox, but I can't download the game on my new xbox, I tried to download the game again through the Microsoft
Store but the game can't because game is not marked as purchased.

What should I do?

Here is a the code that I used.

[Mod removed- personal information]

Please create your own post on the forums, also Instant Gaming is not licensed 3rd party seller.