Xbox problems

Discus and support Xbox problems in XBoX on Consoles to solve the problem; Hi so I just got a used Xbox one and when I started going through the menu it freezes on it butbut I can close out of it with Xbox button then seconds... Discussion in 'XBoX on Consoles' started by Devin Suggs, Feb 18, 2023.

  1. Devin Suggs
    Devin Suggs Guest

    Xbox problems


    Hi so I just got a used Xbox one and when I started going through the menu it freezes on it butbut I can close out of it with Xbox button then seconds later it unfreezes and I can move again can someone help. I can close it unfreezes and I can move again can someone help

    :)
     
    Devin Suggs, Feb 18, 2023
    #1
  2. Misses Joust Win User

    HDD problem or Xbox problem??

    G'day W0lf! You are correct in your conclusion that the HDD is the issue here. Thank you for trying all the steps in our support pages!

    Going forward, the best course of action will be this:

    • If you're still able to access files on your HDD, try to move your save files onto a USB flash drive or Memory Unit.
    • Register your console and order a replacement HDD at our repair site.
    • If you don't want to order a replacement there, I recommend you stick to trusted retailers from which to buy your new HDD, to make sure it is an official Xbox product. 3rd party HDDs will not support backwards compatibility with Original Xbox games, and
      we cannot guarantee the quality of 3rd party devices.
    • Once the HDD is replaced, re-download your content. There's no need for a license transfer here as you'll be on the same console!

    If you have any further questions, please let us know. =)
  3. Silicel2 Win User

    HDD problem or Xbox problem??

    You could try to contact support and if you still have warranty you can explain the situation and if it is deemed necessary they can send it in for repair if they find anything wrong with it they will fix it if not they will send it back, just time lost.
    Taking from your post I would go with the hard drive issue, make sure it is properly seated and never move the console while it is operating.
  4. SilentGamer895 Win User

    HDD problem or Xbox problem??

    Have you had the E68 message again? If your console is having a hard time reading the discs it may need to be looked at due to the disc reader not working.
  5. Honshuw0lf Win User

    HDD problem or Xbox problem??

    My xbox has been reading game discs fine since removing the HDD, however while the drive was installed it would either say the game disc is damaged/unreadable (when it was unscratched/new) or that the download failed (despite it being on-disc play). I've
    been able to load games up and play them for hours, save them to the mem unit without issue (with the HDD removed). So does that sound more like a bad/corrupt HDD rather than a faulty 360 (since the former seems more likely at this point after my investigation)?
  6. SubtendedAsp8 Win User

    Xbox problem

    I cannot access my xbox live account..

    It just says Windows Live ID invalid.
Thema:

Xbox problems

Loading...

  1. Xbox problems - Similar Threads - problems

  2. Major Problem, all my games uninstalled

    in XboX Insiders
    Major Problem, all my games uninstalled: Read title, I started up my Xbox at the start of the week wanting to play some of my game pass games, but it instead said to play on cloud even though I know I installed some of them. But when I...

  3. How do I fix this problem with my Xbox parties?

    in XBoX Rewards & Social
    How do I fix this problem with my Xbox parties?: Ever since late June early July of this year, I will be in a Xbox party (Xbox Series X) with others and will just not hear anyone talk after a seemingly random amount of time. I will then get...

  4. Big subscription problem

    in XBoX Accessibility
    Big subscription problem: I recently reactivated my Xbox Game Pass Ultimate subscription after canceling it for a few days. Now, when I start GTA for exemple, it goes straight to Story Mode, and there is no option to go...

  5. Call of Duty problem

    in XBoX Games and Apps
    Call of Duty problem: This morning I attempted to play Call of Duty on line but it would only let me play a private game. I am an ultimate game pass member full subscription up to date. I have tried resetting my modem...

  6. Glitch with Home Xbox. Keep help fixing this problem.

    in XboX Insiders
    Glitch with Home Xbox. Keep help fixing this problem.: A error occurred awhile back with my Xbox where I had a single home Xbox switch left and went to switch my account from my old Xbox to my new one. During this process, I tried to swap it over and...

  7. Help, I'm having problems with my Microsoft account.

    in XBoX Accessibility
    Help, I'm having problems with my Microsoft account.: I lost my Microsoft account. I still don't know if it was Microsoft's fault or mine. I don't have any photos or screenshots to back me up, but when I tried to log in, I got an error message saying...

  8. XBox insider problem. Messed up an option. How can I recover it?

    in XboX Insiders
    XBox insider problem. Messed up an option. How can I recover it?: So I've just been doing these surveys that were sent out recently and discovered I'd never actually used the Insider Hub. While poking around I checked out the Activities tab and saw the entry for...

  9. Minecraft Launcher problem

    in XBoX Games and Apps
    Minecraft Launcher problem: I have downloaded Minecraft launcher but I changed my xbox id since then when opening my launcher is downloading something but error is happening when seeing error details, changing net is also...

  10. playstation minecraft sing in problem

    in XBoX Accessibility
    playstation minecraft sing in problem: hey everyone please help me i am trying to sing in playstation minecraft with microsoft account when i sing in with laptop and it is telling me that "All done! You're now signed in to Minecraft...