Xbox problems

Discus and support Xbox problems in XBoX on Consoles to solve the problem; My Xbox has worked for the past couple of years no issues. I recently unplugged it for 4 days to focus on other things. I plugged everything back in... Discussion in 'XBoX on Consoles' started by Trevor Clark (tclark2), Dec 10, 2021.

  1. Trevor Clark (tclark2)
    Trevor Clark (tclark2) Guest

    Xbox problems


    My Xbox has worked for the past couple of years no issues. I recently unplugged it for 4 days to focus on other things. I plugged everything back in and turned it on but none of the game discs or apps already installed will work. It says they can't be read. I tried deleting a game and reinstall it but the Xbox won't let me do that. I tried reseting it normally, hard reseting it but nothing helps. What do I do?

    :)
     
    Trevor Clark (tclark2), Dec 10, 2021
    #1
  2. Misses Joust Win User

    HDD problem or Xbox problem??

    G'day W0lf! You are correct in your conclusion that the HDD is the issue here. Thank you for trying all the steps in our support pages!

    Going forward, the best course of action will be this:

    • If you're still able to access files on your HDD, try to move your save files onto a USB flash drive or Memory Unit.
    • Register your console and order a replacement HDD at our repair site.
    • If you don't want to order a replacement there, I recommend you stick to trusted retailers from which to buy your new HDD, to make sure it is an official Xbox product. 3rd party HDDs will not support backwards compatibility with Original Xbox games, and
      we cannot guarantee the quality of 3rd party devices.
    • Once the HDD is replaced, re-download your content. There's no need for a license transfer here as you'll be on the same console!

    If you have any further questions, please let us know. =)
  3. Silicel2 Win User

    HDD problem or Xbox problem??

    You could try to contact support and if you still have warranty you can explain the situation and if it is deemed necessary they can send it in for repair if they find anything wrong with it they will fix it if not they will send it back, just time lost.
    Taking from your post I would go with the hard drive issue, make sure it is properly seated and never move the console while it is operating.
  4. SilentGamer895 Win User

    HDD problem or Xbox problem??

    Have you had the E68 message again? If your console is having a hard time reading the discs it may need to be looked at due to the disc reader not working.
  5. Honshuw0lf Win User

    HDD problem or Xbox problem??

    My xbox has been reading game discs fine since removing the HDD, however while the drive was installed it would either say the game disc is damaged/unreadable (when it was unscratched/new) or that the download failed (despite it being on-disc play). I've
    been able to load games up and play them for hours, save them to the mem unit without issue (with the HDD removed). So does that sound more like a bad/corrupt HDD rather than a faulty 360 (since the former seems more likely at this point after my investigation)?
  6. SubtendedAsp8 Win User

    Xbox problem

    I cannot access my xbox live account..

    It just says Windows Live ID invalid.
Thema:

Xbox problems

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