Xbox Problems

Discus and support Xbox Problems in XBoX on Consoles to solve the problem; Can somebody please help me with this problem? One day I just turned on my Xbox and all of my accounts were gone, but my external hard drive was still... Discussion in 'XBoX on Consoles' started by Destroyer3876, Mar 16, 2018.

  1. Destroyer3876
    Destroyer3876 Guest

    Xbox Problems


    Can somebody please help me with this problem? One day I just turned on my Xbox and all of my accounts were gone, but my external hard drive was still connected. So entered all of my accounts again and it was working fine. A few days later I turned on my
    Xbox again and it wouldn't let me sign into my main account and my Xbox was not reading the hard drive and a lot of my games have been deleted from my Xbox. Why did this happen and can anybody help me?

    :)
     
    Destroyer3876, Mar 16, 2018
    #1
  2. brandy123
    brandy123 Guest
    Help needed ?

    Will do mate but I have contacted game and xbox and both say they are aware of the problem and game have said that their have been a lot of people ringing up with the same problem and xbox have told them their should be a patch to solve the problem within 24 hours
     
    brandy123, Mar 16, 2018
    #2
  3. andyjsg78
    andyjsg78 Guest
    Possible faulty controller, anyone else have this issue?

    Hmm, new xbox same problem, just don't get what's causing it. I've tried using play and charge kit to see if that's the problem. Next guess is its to do with the cupboard the xbox is in, never had a problem with ps3.
     
    andyjsg78, Mar 16, 2018
    #3
  4. Mister Getafix
    Mister Getafix Guest

    Xbox Problems

    Hi there!

    Before doing anything else be sure to unplug the console for about 5 minutes, then plug it back on and power the console on to see if anything has changed.

    If it has not, let's
    factory restore the console     to ensure that all the proper updates are installed and none of the files have become corrupt.

    Post back and let us know how that goes.
     
    Mister Getafix, Mar 17, 2018
    #4
  5. Misses Joust Win User

    HDD problem or Xbox problem??

    G'day W0lf! You are correct in your conclusion that the HDD is the issue here. Thank you for trying all the steps in our support pages!

    Going forward, the best course of action will be this:

    • If you're still able to access files on your HDD, try to move your save files onto a USB flash drive or Memory Unit.
    • Register your console and order a replacement HDD at our repair site.
    • If you don't want to order a replacement there, I recommend you stick to trusted retailers from which to buy your new HDD, to make sure it is an official Xbox product. 3rd party HDDs will not support backwards compatibility with Original Xbox games, and
      we cannot guarantee the quality of 3rd party devices.
    • Once the HDD is replaced, re-download your content. There's no need for a license transfer here as you'll be on the same console!

    If you have any further questions, please let us know. =)
  6. Silicel2 Win User

    HDD problem or Xbox problem??

    You could try to contact support and if you still have warranty you can explain the situation and if it is deemed necessary they can send it in for repair if they find anything wrong with it they will fix it if not they will send it back, just time lost.
    Taking from your post I would go with the hard drive issue, make sure it is properly seated and never move the console while it is operating.
  7. SilentGamer895 Win User

    HDD problem or Xbox problem??

    Have you had the E68 message again? If your console is having a hard time reading the discs it may need to be looked at due to the disc reader not working.
  8. Honshuw0lf Win User

    HDD problem or Xbox problem??

    My xbox has been reading game discs fine since removing the HDD, however while the drive was installed it would either say the game disc is damaged/unreadable (when it was unscratched/new) or that the download failed (despite it being on-disc play). I've
    been able to load games up and play them for hours, save them to the mem unit without issue (with the HDD removed). So does that sound more like a bad/corrupt HDD rather than a faulty 360 (since the former seems more likely at this point after my investigation)?
  9. SubtendedAsp8 Win User

    Xbox problem

    I cannot access my xbox live account..

    It just says Windows Live ID invalid.
Thema:

Xbox Problems

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