Xbox problem

Discus and support Xbox problem in XBoX on Consoles to solve the problem; Yesterday my Xbox turned off randomly mid game and I tried turning it back on and it went on for 3 seconds and turned off I waited 3 hours and I got... Discussion in 'XBoX on Consoles' started by LyonKingg x, Sep 21, 2017.

  1. LyonKingg x
    LyonKingg x Guest

    Xbox problem


    Yesterday my Xbox turned off randomly mid game and I tried turning it back on and it went on for 3 seconds and turned off I waited 3 hours and I got back on eventually for 30 mins and it happened again and I don't know what to do (XBOX ONE S)

    :)
     
    LyonKingg x, Sep 21, 2017
    #1
  2. brandy123
    brandy123 Guest
    Help needed ?

    Will do mate but I have contacted game and xbox and both say they are aware of the problem and game have said that their have been a lot of people ringing up with the same problem and xbox have told them their should be a patch to solve the problem within 24 hours
     
    brandy123, Sep 21, 2017
    #2
  3. andyjsg78
    andyjsg78 Guest
    Possible faulty controller, anyone else have this issue?

    Hmm, new xbox same problem, just don't get what's causing it. I've tried using play and charge kit to see if that's the problem. Next guess is its to do with the cupboard the xbox is in, never had a problem with ps3.
     
    andyjsg78, Sep 21, 2017
    #3
  4. Internet Expert
    Internet Expert Guest

    Xbox problem

    I'd give this official support guide a look, as it gives you troubleshooting steps for when your Xbox unexpectedly shuts off: Troubleshoot Xbox One unexpectedly turning off

    Ensure the console is well-ventilated so it doesn't overheat. Worst case scenario may point to a problem with your power supply. Read the solutions in the link above for more info.
     
    Internet Expert, Sep 21, 2017
    #4
  5. Misses Joust Win User

    HDD problem or Xbox problem??

    G'day W0lf! You are correct in your conclusion that the HDD is the issue here. Thank you for trying all the steps in our support pages!

    Going forward, the best course of action will be this:

    • If you're still able to access files on your HDD, try to move your save files onto a USB flash drive or Memory Unit.
    • Register your console and order a replacement HDD at our repair site.
    • If you don't want to order a replacement there, I recommend you stick to trusted retailers from which to buy your new HDD, to make sure it is an official Xbox product. 3rd party HDDs will not support backwards compatibility with Original Xbox games, and
      we cannot guarantee the quality of 3rd party devices.
    • Once the HDD is replaced, re-download your content. There's no need for a license transfer here as you'll be on the same console!

    If you have any further questions, please let us know. =)
  6. Silicel2 Win User

    HDD problem or Xbox problem??

    You could try to contact support and if you still have warranty you can explain the situation and if it is deemed necessary they can send it in for repair if they find anything wrong with it they will fix it if not they will send it back, just time lost.
    Taking from your post I would go with the hard drive issue, make sure it is properly seated and never move the console while it is operating.
  7. SilentGamer895 Win User

    HDD problem or Xbox problem??

    Have you had the E68 message again? If your console is having a hard time reading the discs it may need to be looked at due to the disc reader not working.
  8. Honshuw0lf Win User

    HDD problem or Xbox problem??

    My xbox has been reading game discs fine since removing the HDD, however while the drive was installed it would either say the game disc is damaged/unreadable (when it was unscratched/new) or that the download failed (despite it being on-disc play). I've
    been able to load games up and play them for hours, save them to the mem unit without issue (with the HDD removed). So does that sound more like a bad/corrupt HDD rather than a faulty 360 (since the former seems more likely at this point after my investigation)?
  9. SubtendedAsp8 Win User

    Xbox problem

    I cannot access my xbox live account..

    It just says Windows Live ID invalid.
Thema:

Xbox problem

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