Xbox problem

Discus and support Xbox problem in XBoX on Consoles to solve the problem; someone please help me figure out what's going on. I have only had my Xbox one for about 3 weeks and I'm already having problems. Let me know if this... Discussion in 'XBoX on Consoles' started by KingofGames491, Jan 20, 2017.

  1. KingofGames491
    KingofGames491 Guest

    Xbox problem


    someone please help me figure out what's going on.

    I have only had my Xbox one for about 3 weeks and I'm already having problems. Let me know if this makes sense.

    Originally when I tried to use my controller my d pad kept trying to scroll up. Everything else seemed to work but my d pad

    So I tried to use a different controller that I know for a fact worked properly but it did the same thing and tried to keep scrolling up.

    When I tried connecting my controller to a different Xbox it did the same thing but the other controller worked on the different Xbox.

    Can someone help me figure out what going on?

    :)
     
    KingofGames491, Jan 20, 2017
    #1
  2. brandy123
    brandy123 Guest
    Help needed ?

    Will do mate but I have contacted game and xbox and both say they are aware of the problem and game have said that their have been a lot of people ringing up with the same problem and xbox have told them their should be a patch to solve the problem within 24 hours
     
    brandy123, Jan 20, 2017
    #2
  3. andyjsg78
    andyjsg78 Guest
    Possible faulty controller, anyone else have this issue?

    Hmm, new xbox same problem, just don't get what's causing it. I've tried using play and charge kit to see if that's the problem. Next guess is its to do with the cupboard the xbox is in, never had a problem with ps3.
     
    andyjsg78, Jan 20, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Xbox problem

    Hey there -

    Sorry to hear about the issues. It sounds like your controllers are likely not functioning properly. Do you have a friend with a working controller that would let you borrow it to try on your console by any chance? If you have only had your controller a
    short amount of time you may want to register it on the
    Online Service Center     and explore having your controller repaired or replaced via warranty. If it is out of warranty, it'll be easier to purchase a new controller.

    Good luck!
     
    Miss Bijoux, Jan 23, 2017
    #4
  5. Misses Joust Win User

    HDD problem or Xbox problem??

    G'day W0lf! You are correct in your conclusion that the HDD is the issue here. Thank you for trying all the steps in our support pages!

    Going forward, the best course of action will be this:

    • If you're still able to access files on your HDD, try to move your save files onto a USB flash drive or Memory Unit.
    • Register your console and order a replacement HDD at our repair site.
    • If you don't want to order a replacement there, I recommend you stick to trusted retailers from which to buy your new HDD, to make sure it is an official Xbox product. 3rd party HDDs will not support backwards compatibility with Original Xbox games, and
      we cannot guarantee the quality of 3rd party devices.
    • Once the HDD is replaced, re-download your content. There's no need for a license transfer here as you'll be on the same console!

    If you have any further questions, please let us know. =)
  6. Silicel2 Win User

    HDD problem or Xbox problem??

    You could try to contact support and if you still have warranty you can explain the situation and if it is deemed necessary they can send it in for repair if they find anything wrong with it they will fix it if not they will send it back, just time lost.
    Taking from your post I would go with the hard drive issue, make sure it is properly seated and never move the console while it is operating.
  7. SilentGamer895 Win User

    HDD problem or Xbox problem??

    Have you had the E68 message again? If your console is having a hard time reading the discs it may need to be looked at due to the disc reader not working.
  8. Honshuw0lf Win User

    HDD problem or Xbox problem??

    My xbox has been reading game discs fine since removing the HDD, however while the drive was installed it would either say the game disc is damaged/unreadable (when it was unscratched/new) or that the download failed (despite it being on-disc play). I've
    been able to load games up and play them for hours, save them to the mem unit without issue (with the HDD removed). So does that sound more like a bad/corrupt HDD rather than a faulty 360 (since the former seems more likely at this point after my investigation)?
  9. SubtendedAsp8 Win User

    Xbox problem

    I cannot access my xbox live account..

    It just says Windows Live ID invalid.
Thema:

Xbox problem

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