Xbox preview not working

Yauncee Yeager · Jun 15, 2015

ive been trying to run my Preview app but it keeps saying I just joined, even though I joined almost 2 years ago

:)

eG x Thee Elf · Jun 15, 2015

XBOX PREVIEW NOT WORKING

Tyman6472,

You have to keep in mind that an invite does not guarantee acceptance into the preview program. Upon acceptance though you will receive an Xbox Live message prompting you to download the app and you will can access to the Preview Support forums. At this
point all you can do is wait.

Tyman6472 · Jun 15, 2015

XBOX PREVIEW NOT WORKING

My Xbox preview program seems to just not want to work. I have had about 5 different invites from at least 3 different people and yet I have to receive a message. One of my friends even came over my house and I tried to just download the app from his account
and it actually downloaded but when I open it says "You'll get a service message soon with more info." I have still never got this service and it has been about TWO MONTHS. After almost countless chats and calls to Microsoft support they all just tell me to
wait a few more days and that it shows that I've been invited to the preview program and just hasn't accepted it. I would REALLY like some help on this issue. So please help.

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Mister Beep · Jun 16, 2015

Hey Yauncee Yeager!

Just added the role for you to post in the Preview Program Support forum, go ahead and post this over there so the proper folks can help you out!

Mister Beep

Hey Yauncee Yeager!

Just added the role for you to post in the Preview Program Support forum, go ahead and post this over there so the proper folks can help you out!

ngocphi

You cannot use another persons app to download it

The acceptance is specific to the console and gamertag

Also if you had enforcement issues within the last year or you are an child account you cannot be in the beta

It has to be 1year since the issue date of the enforcement suspension (you canncheck enforcement.xbox.com

Child accounts cannot participate in betas

eG x Thee Elf

Tyman6472,

You have to keep in mind that an invite does not guarantee acceptance into the preview program. Upon acceptance though you will receive an Xbox Live message prompting you to download the app and you will can access to the Preview Support forums. At this
point all you can do is wait.

Njal the Blue

Are you part of the Xbox Insider Preview program? Because using OSU on USB doesn't work for preview program builds.

Allen long_481

I factory reset my Xbox and it worked but now I can't get into the preview app its saying this is only for preview members which is kind of confusing but at least the console works

Xbox preview not working