Xbox preview message not received

Discus and support Xbox preview message not received in XBoX Sales and Promo to solve the problem; After receiving a friend's invite to join the preview program, the message to accept was sent but never accepted (according to a supportagent) but I... Discussion in 'XBoX Sales and Promo' started by BetrayedSum1, Mar 24, 2016.

  1. BetrayedSum1
    BetrayedSum1 Guest

    Xbox preview message not received


    After receiving a friend's invite to join the preview program, the message to accept was sent but never accepted (according to a supportagent) but I never received the message

    :)
     
    BetrayedSum1, Mar 24, 2016
    #1
  2. kensmilebb
    kensmilebb Guest
    Xbox One Preview Message not recieved

    Can I received the XBOX preview invitation message again?

    I have ever received the XBOX preview invitation message in smart glass, but can't found the message in my XBOX ONE message when I opened the XBOX ONE console. By the way,I encounter the same problem to access the XBOX preview forum "Group not found".
     
    kensmilebb, Mar 24, 2016
    #2
  3. Divalence
    Divalence Guest
    Xbox One Preview

    I have already received and invite for the preview, but I have not received a message to download the preview dashboard. It shows in my account that I just need to accept the preview invite (I was told this by xbox support when I called). The problem is
    that I have not received the message to accept it. The forum for the Preview says No group found whenever I am linked to it. I just need to be sent the Xbox Live message to accept my preview invite. Any ideas can help.
     
    Divalence, Mar 24, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Xbox preview message not received

    Support can't actually see if you've been sent a message. If you are accepted to the program, you will receive a message via Live. If you haven't received a message, then you haven't been accepted. Being invited does not guarantee you will be accepted.
     
    Smwutches, Mar 24, 2016
    #4
  5. BetrayedSum1
    BetrayedSum1 Guest
    The support agent said (perhaps I misunderstood) that I had been accepted and should have received a message
     
    BetrayedSum1, Mar 24, 2016
    #5
  6. Smwutches
    Smwutches Guest
    They might be able to see if you've been invited, but phone and chat support do not actually handle the preview program so they can't see if you've been accepted or not.
     
    Smwutches, Mar 24, 2016
    #6
  7. BetrayedSum1
    BetrayedSum1 Guest
    Strange, I will have to review with another to see if the first was misunderstanding. Thanks
     
    BetrayedSum1, Mar 24, 2016
    #7
  8. Xbox preview message not received

    Hey, BetrayedSum1! It does appear that you have been invited to the preview program. I made sure that you have the role to access the
    Preview Program Support forums. You will want to post in there so the Preview Team can work on getting you the invite message sent to you. Thanks for posting!
     
    Misses Quinzel, Nov 3, 2018
    #8
  9. kensmilebb Win User

    Xbox One Preview Message not recieved

    Can I received the XBOX preview invitation message again?

    I have ever received the XBOX preview invitation message in smart glass, but can't found the message in my XBOX ONE message when I opened the XBOX ONE console. By the way,I encounter the same problem to access the XBOX preview forum "Group not found".
  10. Divalence Win User

    Xbox One Preview

    I have already received and invite for the preview, but I have not received a message to download the preview dashboard. It shows in my account that I just need to accept the preview invite (I was told this by xbox support when I called). The problem is
    that I have not received the message to accept it. The forum for the Preview says No group found whenever I am linked to it. I just need to be sent the Xbox Live message to accept my preview invite. Any ideas can help.
  11. Misses Quinzel Win User

    Xbox preview message not received

    Hey, BetrayedSum1! It does appear that you have been invited to the preview program. I made sure that you have the role to access the
    Preview Program Support forums. You will want to post in there so the Preview Team can work on getting you the invite message sent to you. Thanks for posting!
  12. BetrayedSum1 Win User

    Xbox preview message not received

    Strange, I will have to review with another to see if the first was misunderstanding. Thanks
  13. Smwutches Win User

    Xbox preview message not received

    They might be able to see if you've been invited, but phone and chat support do not actually handle the preview program so they can't see if you've been accepted or not.
Thema:

Xbox preview message not received

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