Xbox Preview Member Issue

Same issue for me. Don't really want to factory reset and power cycle doesn't solve it. Also, the private link posted above doesn't work........

Hi I am a xbox preview member and have just done the new dashboard update on my xbox and I am haveing a problem with my controller since I have done this I can not use the home button on my controller to ive go home or to turn my xbox off and this has been
happening since the update could you help me with this as I cant report this in the program thanks

Please make sure you make a new post of your own so that the Xbox Support team can reply to you individually and give you a better response.

Phant0m L0tus,

Please make sure that you are signed in to the account that is registered with the Preview Program. It sounds like your account does not have permission to access the forum/app, maybe because you registered with a different Gamertag.

XDoveFromAboveX,

Please try this link if you cannot get access to the forum. This one should be open and you can make a new post for the team to look into giving you access.

forums.xbox.com/.../4585.aspx

Again, please remember to make a new post if you have an issue rather than bumping other posts. It makes it easier for the Xbox Support Team to reply!

Thanks,

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Dear all,

Please make sure you are posting in the private forum for the Xbox Preview Program here: forums.xbox.com/.../default.aspx. I will try to answer your questions below individually, but also remember to make a new post if you need support as this makes it easier
for Xbox Support to track.

One thing to note, most problems on your Xbox One can be resolved by doing a power cycle. Please see here for the instructions: http://support.xbox.com/en-GB/xbox-one/system/power-cycle-console.

VertX Effective: Please go into the Preview App on your console, and under "registration", there is the option to opt-out of the program. You will remain part of the program until the next update is released.

SoFrItO LAY: Glad it's working for you now. Remember that the point of the Xbox Preview Program is to test future dashboard updates, so there are going to be bugs. That's why Xbox ask for your feedback to make improvements.

T2 NotEffective: Same as above, please go into the Preview App on your console, and under "registration", there is the option to opt-out of the program. You will still remain in the program until the next update is rolled out.

I hope that answers everybody's questions, and please remember to post in the private Xbox Preview Forums in the future.

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I need help in regarding the preview program. I need you to remove me from the program!