xbox powers on but displays black screen

tetauhughes · Nov 9, 2021

I have tried different hdmis and two different monitors but my xbox doesnt display the startup screen or anything.It happened about week ago but fixed itself after a few hours but this time it has not worked after multiple days any suggestions?

:)

MattWILCHINSKI

No, the green Xbox loading screen does display for about 30 seconds on power up. Then black screen.

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

In this case, we just need to reset your console keeping your games and apps through the Xbox Troubleshooter page. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Make sure to follow the steps accordingly to access it:

1. Unplug the network cable if you're using a wired network connection.

2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

3. Wait 30 seconds, and then plug the power cord back in.

4. Press and hold the Pair button (located on the left side of the console) and the Eject button (located on the front of the console), and then press the Xbox button on the console.

5. Continue holding the Pair and Eject buttons for 10-15 seconds.

6. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

When the console powers up, you will see the Xbox Startup Troubleshooter. Please click on "Reset this Xbox" then "Reset and keep my games and apps".

Nursemorph

If the above reset doesn't work, then it sounds as if the HDMI port on your console is broken and would need fixing

DELPHINO77

Same black screen. Power display shows on, my Tv HDMI input shows receiving signal but black screen on xbox. Home button shows it’s there and option to turn console off or controller off but that is all I can do. Smh !

enderdragon605

I had the same ms-resource:LABEL_MESSAGIGN_APP_DISPLAYNAME issue yesterday and today I now have a black screen on start-up (after the green xbox one screen displays). I tried power 10 seconds, power switched off, and the hold eject and power on for 5 seconds
but nothing.

xbox powers on but displays black screen