Xbox power cord turning off when plugged into console

Hi Elaine,

Thanks for reaching out to the forums. We understand you are having issues with your power supply. We recommend going over the

reset power supply solution. Also if you know someone with a console same as yours can test their power supply.

Thanks,

Brad

Hey Dressy,

This is info i found off xbox.com about this problem

Best Wishes,

kibbbbz

Solutions

Disconnect your power supply cords

If your power supply cords are not plugged in securely, you may see one flashing red light when you turn on your Xbox 360 console.

Disconnect and reconnect your power supply

Turn off your console.

Disconnect the power cord from the back of your console. Unplug the power cord from the wall outlet and the power supply unit.

Unplug both cords from the PSU, the console, and the outlet.

Reconnect all three connections making sure they are secure.

Plug both cords into the console, power supply, and outlet.

Turn your console back on.

If this solution worked, your power button should look like this:

On the Xbox 360 console, the Ring of Light is green.

Head into Settings, Power, Turn Xbox off. When it is fully powered down, unplug the power cord from the back of the console for about 5 minutes. Plug it back in and see if it works then.

The headset should work on an Xbox One controller and Xbox Series S/X controllers.

Turn off the controller by holding the Xbox button on the controller until the controller turns off and unplug the headset.

On your console press and hold the Xbox console button until the console turns off, remove the power cord from the console, and wait 1 minute.

Plug the power cord into your console again, turn on the console with your controller, and when you see your console's dashboard connect the headset to the controller and see if that solves the problem.

Press and hold the Xbox One power button on the front of the console for 10 seconds then unplug the power cord at the back and leave it switched off for 5 minutes. Then plug the power cord back in and turn the console on. This should fix the issues