Xbox power bar

Are you plugging the console in to a power bar or directly to the wall socket? If you are using a power bar then try just plugging it in to the socket as the Xbox One power bars have built in surge protectors.

If that doesn't work then you should consider the possibility that there is a power issue in your house or try contacting phone support again for more assistance.

His is plugged into a power bar. Some power bars are notorious for not providing enough power to consoles. If your console is plugged into a power bar then try using a wall socket for it.

If it still does not work then you may need to set up a repair of the console.

If you have your console plugged into a power bar then please try plugging it directly into a wall socket. The Xbox One has a built in surge protector and using it in a power bar may be limited how much energy it is getting.

Directly connect it to a wall socket not a power bar

Power bars can sometimes cause brownouts limiting the powrr to your devices

If you have an FAT console then is the sensor plugged into a wall outlet or a power bar? If power bar then plug it directly to a wall outlet.