Xbox point debacle/clueless support

Discus and support Xbox point debacle/clueless support in XBoX Games and Apps to solve the problem; I give up. This 360 console has turned into a nightmare for me. MS ripped me off for amost $70.00 in xbox points by converting the points to a cash... Discussion in 'XBoX Games and Apps' started by smackFOLD, May 2, 2015.

  1. smackFOLD
    smackFOLD Guest

    Xbox point debacle/clueless support


    I give up. This 360 console has turned into a nightmare for me. MS ripped me off for amost $70.00 in xbox points by converting the points to a cash balance.. i get emails telling me to hurry up & spend it, but there's "no balance" on the links/MS stores
    that they direct me in order to spend my "ghost balance. foreign customer service is clueless & doesn't speak English . I boxed it up and will be taking it in to a game shop to trade it in, selling EVERYTHING. never buy MS XBOX or games again.

    :)
     
    smackFOLD, May 2, 2015
    #1
  2. x MiSTAGRiM x
    x MiSTAGRiM x Guest
    INTERNET HACKERS!! PLEASE READ!

    I can definitely see your point of view. Xbox live support over the phone is pretty clueless though.
     
    x MiSTAGRiM x, May 2, 2015
    #2
  3. xILFxLEGION
    xILFxLEGION Guest
    Keeps booting me back to home screen mid game

    updated ----- still doing it.

    have literally tried everything and xbox support is clueless.
     
    xILFxLEGION, May 2, 2015
    #3
  4. ngocphi
    ngocphi Guest

    Xbox point debacle/clueless support

    Ok did you do a region migration recently?

    Thr new currency doesnt transfer between regions and how long ago was this causse thrte was a spending time limit
     
    ngocphi, May 2, 2015
    #4
  5. onyxishere
    onyxishere Guest
    Also, you can check your current amount by logging in to commerce.microsoft.com. If you are trying to purchase items from the website using an OS lower than Windows 8.1 then you cannot use the currency attached to your account. You'll only be able to use
    it from the console.
     
    onyxishere, Nov 1, 2018
    #5
  6. onyxishere Win User

    Xbox point debacle/clueless support

    Also, you can check your current amount by logging in to commerce.microsoft.com. If you are trying to purchase items from the website using an OS lower than Windows 8.1 then you cannot use the currency attached to your account. You'll only be able to use
    it from the console.
  7. ngocphi Win User

    Xbox point debacle/clueless support

    Ok did you do a region migration recently?

    Thr new currency doesnt transfer between regions and how long ago was this causse thrte was a spending time limit
  8. x MiSTAGRiM x Win User

    INTERNET HACKERS!! PLEASE READ!

    I can definitely see your point of view. Xbox live support over the phone is pretty clueless though.
  9. NathanielLarson Win User

    Trolling needs to stop

    Not all xbox support agents are clueless. Also, I'm sure that they will take of it.
  10. xILFxLEGION Win User

    Keeps booting me back to home screen mid game

    updated ----- still doing it.

    have literally tried everything and xbox support is clueless.
Thema:

Xbox point debacle/clueless support

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