XBOX Permanently on mute

Discus and support XBOX Permanently on mute in XBoX on Consoles to solve the problem; I bought an xbox and about 2 days in - we are unable to use the wireless headphones with this system - NOT ACCEPTABLE - what is being done to fix this... Discussion in 'XBoX on Consoles' started by KarenCronin1, Jun 15, 2019.

  1. KarenCronin1
    KarenCronin1 Guest

    XBOX Permanently on mute


    I bought an xbox and about 2 days in - we are unable to use the wireless headphones with this system - NOT ACCEPTABLE - what is being done to fix this issue. Thinking of returning this equipment given all the feedback is negative and an ongoing issue
    that isn't being fixed. Any suggestions before its returned?

    :)
     
    KarenCronin1, Jun 15, 2019
    #1
  2. KarenCronin1 Win User

    XBOX Permanently on mute

    I am going to try this now - thanks!
  3. KarenCronin1 Win User

    XBOX Permanently on mute

    We have tried multiple headsets and the mute icon is still on X with no sound The headsets all work on other devices
  4. XBF Ruben D Win User

    Xbox permanently on mute

    Hello,

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread.

    We will be more than happy to answer any questions or provide solutions for any issues on your own thread.

    Thank you again for posting on Xbox Forums!
  5. KarenCronin1 Win User

    XBOX Permanently on mute

    Not following...they are supposed to support headphones that attached to controller AND actually did work for about 8 weeks - and then the mute icon appeared. We have also tried to attached via the cord to the control and the mute icon still appears
  6. Edgarour Win User

    XBOX Permanently on mute

    you need headphones with cables, the wireless ones don’t work just like the earphones of iphone
Thema:

XBOX Permanently on mute

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