Xbox PC won't accept PIN

Kahadi · Oct 2, 2020

When visiting my girlfriend, I tried logging into my Xbox account to play some games with her. Didn't bring my laptop, so I have to log in on her computer. When I try, it requests my PIN. However, my PIN isn't working at all. My Windows Hello PIN that
I sign in with at home is 6 digits long, but on this it won't let me input more than 4. I have tried a 4 digit PIN I use for other things in case it was a different one than I thought, and that didn't work either. Hitting Forgot My PIN told me to go to the
accounts and sign in page through Windows 10's settings, but I know what the PIN is that I set there, its the 6 digit PIN it won't even let me input. I tried having a family member back home change my pin, multiple times, to 4 digit PINS, and it keeps saying
incorrect. I am not getting any emails or texts with temporary PINs, nor being notified about failed logins, and I have ensured all of the other information is correct. My girlfriend has been able to log in to her account without issues, and I know when at
home I never need to use a PIN for it. Why won't it accept the 6 digits for my Windows Hello PIN? Why won't it work when I change that to a 4 digit PIN? Where can I find this PIN if it isn't my Windows Hello PIN? How can I log in?

:)

[Farscape]

its a weird one, but use your girlfriends pin when it comes up this will then allow it, i and others i know have to do this on other peoples pc's.

It is because your girlfriend is the owner and admin fop that computer.

[Farscape]

on the login screen below the name should be 2 boxes for pin or password, when a pin is set or hellow windows it is for the specific machine it is on, so the pin from your main pc wont work on the girlfriends pc.

if you are adding you account to the pc via the settings and accounts section when your girlfriend is logged in and it is doing this pin fiasco then i have no clue what could be going on.

Kahadi

I tried that and it didn't work either. I really can't figure this one out at all.

AcrylicHades295

I figured it out now it was the pc pin not the xboxs pin

Nkosana23

Hello. My name is Brilliant and I would love to serve you today.

Sorry, you're having trouble signing in to your Xbox. To resolve the issue, you can try signing in with another device, preferably a computer or smartphone.

Select the Use another device option on the login screen. The PC will display a URL and code to use. Open the URL on your phone or PC and then type the code. For more details on the above, please visit: https://support.xbox.com/en-ZA/help.../xbox-insider-program#:~:text=Launch the Xbox %20Insider%20Hub%20on%20your%20Xbox%20or%20a,Select%20Done.

I hope this helps solve your problem.

Xbox PC won't accept PIN