Xbox PC game disappeared

Discus and support Xbox PC game disappeared in XBoX Games and Apps to solve the problem; Hello, i have a problem with Xbox PC app. I have a game pass on PC and today i want update Forza 5 and AoE4 in my library. But it reported some... Discussion in 'XBoX Games and Apps' started by Tomas1995, Dec 26, 2021.

  1. Tomas1995
    Tomas1995 Guest

    Xbox PC game disappeared


    Hello, i have a problem with Xbox PC app. I have a game pass on PC and today i want update Forza 5 and AoE4 in my library. But it reported some problems, so i canceled updating and now i can´t see these game nowhere in my PC, but they still take up space on my HDD. I tried uninstall them, but i cant because i can´t find them. I tried update every app and driver but still nothing..

    Please help me.

    :)
     
    Tomas1995, Dec 26, 2021
    #1
  2. Matthew Buckley Win User

    Games Disappearing on Xbox for PC

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    If the game didn't install properly, or stopped for a time it would uninstall itself. This has been in effect for a while. Same as if you stop an installation, or pause it. After a while it will uninstall to protect from corruption. All you need to do is install again. Make sure you do not pause or stop it.

    There really is no way to know to know for sure. Maybe the games tried to update and the update failed so they were removed from the PC.
    Hi, I understand but I'd been playing this game perfectly fine up until today, and yet it still uninstalled itself, A failed update is the only option here that seems possible, but it seems a very bad system to have to completely reinstall a game because of a failed update, particularly for very large games.
  3. Jesse E' Win User

    Games Disappearing on Xbox for PC

    Try these methods to fix the Store one by one to see if one of them will solve the problem.

    Clear the Microsoft Store cache

    1. Press the 'Windows + r' keys and type 'wsreset.exe' (without the quotes)

    2. An command prompt window opens and then closes after approximately 10 seconds.

    3. The Microsoft Store then opens automatically. Check if it works properly again.

    To reset it:

    1. Open the settings by pressing the Windows + i keys

    2. Go to Apps> Applications and features.

    3. Select the Microsoft Store application and then click Advanced Options.

    4. Click the Reset button.

    5. Confirm the reset by clicking on Reset again.

    6. Go back to the Microsoft Store and check if it works properly again.

    Run troubleshooter

    1. Open Settings again (Windows + i)

    2. Go to Update & Security> Troubleshooting.

    3. Select Windows Store Applications and then click the Run Troubleshooter button.

    4. The utility will launch and check for problems that are preventing the Microsoft Store from functioning properly. If it detects anomalies, follow its recommendations.

    5. When the problems are resolved, close the utility.

    6. Go back to the Microsoft Store and check if it works properly again.

    Reinstall Microsoft Store

    1.Open Windows PowerShell as administrator. To do this, right click on the start button and click on 'Windows Shell (admin)'

    2. To reinstall the Microsoft Store app, enter the following command (you can copy and paste:

    Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register '$ ($ _. InstallLocation) \\ AppXManifest.xml'}

    3. Go back to the Microsoft Store and check if it works properly again.
  4. yeahcourse Win User

    Xbox PC game disappeared

    im having a similar problem to the other guy, but how do you actually reinstall it? for me when i go to the game in the store i only get the option to update, and can't uninstall
  5. Jesse E' Win User

    Games Disappearing on Xbox for PC

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    If the game didn't install properly, or stopped for a time it would uninstall itself. This has been in effect for a while. Same as if you stop an installation, or pause it. After a while it will uninstall to protect from corruption. All you need to do is install again. Make sure you do not pause or stop it.

    There really is no way to know to know for sure. Maybe the games tried to update and the update failed so they were removed from the PC.
  6. Farscape247 Win User

    Xbox PC game disappeared

    cancelling gamepass games and windows games updates on windows acts like it does on console, it will remove the entire game as it cannot verify the files that have partially been updated, it does not work like all the other launchers. you basically have to reinstall the entire game again. yes it is a royal pain but there is an update coming sometime next year to resolve this problem.
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Xbox PC game disappeared

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