Xbox PC (beta) app Not showing correct Game Pass Subscription

Discus and support Xbox PC (beta) app Not showing correct Game Pass Subscription in XBoX on Windows to solve the problem; Xbox pc app shows incorrect subscription under "my subscription" I have game pass ultimate yet the xbox app shows that I have Xbox gamepass for pc,... Discussion in 'XBoX on Windows' started by TrailMixAbuse, Dec 22, 2020.

  1. Xbox PC (beta) app Not showing correct Game Pass Subscription


    Xbox pc app shows incorrect subscription under "my subscription"

    I have game pass ultimate yet the xbox app shows that I have Xbox gamepass for pc, leaving me out of EA play and other perks that I should have access to.

    Heres what the xbox app shows me:
    Xbox PC (beta) app Not showing correct Game Pass Subscription [​IMG]


    Heres what the settings in the xbox app shows me
    Xbox PC (beta) app Not showing correct Game Pass Subscription [​IMG]


    I've called support about it and have been told engineers are working on it, but figured I'd post it here for posterity reasons and to see if anyone has a workaround they've uncovered.

    Thanks in advance.

    :)
     
    TrailMixAbuse, Dec 22, 2020
    #1
  2. R4FTY Win User

    Games Pass Ultimate not showing on PC

    To access Xbox Game Pass Ultimate on your PC, you will need to install the Xbox (Beta) app from the Microsoft Store. Once you have installed the app, sign in with the Microsoft account that you used to purchase your Xbox Game Pass Ultimate subscription.

    If you have already installed the Xbox (Beta) app and are still having trouble accessing your Xbox Game Pass Ultimate subscription, there are a few things you can try:

    1. Make sure you are signed in to the Xbox (Beta) app with the correct Microsoft account.
    2. Check your subscription status by going to the Account tab in the app and looking for the Xbox Game Pass Ultimate section. If your subscription is active, it should show the expiration date.
    3. Try restarting the Xbox (Beta) app and/or your PC.
    4. Make sure your PC meets the minimum system requirements for the games you are trying to play.
    5. If you continue to have problems, you can try contacting Microsoft support
    I hope this helps! Let me know if you have any other questions.
  3. Niko1664 Win User

    Games pass for family members

    If i understand the problem, you want to buy them both an Xbox Game Pass subscription to play on their respective PC's ? Buy an Xbox Game Pass PC sub for each or a Ultimate Game Pass. Log their account on Xbox beta app on PC and buy them the correct sub.
    Or use xbox.com with their account correctly sign in and buy them Xbox Game Pass for PC.
  4. Njal the Blue Win User

    Can't install Gears 5 on PC

  5. DIPDIP0TAT0CH1P Win User

    game pass bad

    The Game Pass subscription will be linked to the MS Account that has purchased or redeemed it.

    Make sure you are sign into that account and then you can either visit the Game Pass app or the Store, any game that is available on Game Pass will be available for download if your using the correct account.

    What you can also do is check youare signed in with the correct account. When you run the app you can view this by running the Xbox Beta PC app, click on your profile picter, select settings, and then check the subscription status.
  6. Fnaf1234567Fnaf12345 Win User

    game pass bad

    The Game Pass subscription will be linked to the MS Account that has purchased or redeemed it.

    Make sure you are sign into that account and then you can either visit the Game Pass app or the Store, any game that is available on Game Pass will be available for download if your using the correct account.

    What you can also do is check youare signed in with the correct account. When you run the app you can view this by running the Xbox Beta PC app, click on your profile picter, select settings, and then check the subscription status.
    Да
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Xbox PC (beta) app Not showing correct Game Pass Subscription

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