Xbox PC asking for PIN number to login.

Hello Rodrigo,

I may be wrong but I sometimes get asked for a pin when using a device away from home. Usually it is Microsoft Authenticator App (For me it is on my phone)

You can find a PC version here

https://www.microsoft.com/en-ca/p/m...h=1&wa=wsignin1.0&activetab=pivot:overviewtab

Hopefully this helps you out

Hello,

Sounds like a rough go, I think i found a link that might help you out.

Give this a look:

https://support.microsoft.com/en-ca/help/4026196/windows-10-pin-sign-in-issues

This is a security feature to stop unauthorised access to your account. The PIN is a code sent to your mobile device which you must have added to proceed with account setup.

I personally have also experienced this unexpected denial of access to my account. The service expects you to allways have your phone on you so if someone in another location tries to access your account a security code is sent to the users phone to continue
to log in.

I hope you understand that this feature has saved many accounts being stolen. It's frustrating if you are the legitimate owner trying to access. But bear in mind, there is good reason for this feature.

Instead of logging in with your account/password you can alternately setup a PIN usually four digits. If you do not know the PIN you can still login with your account/password instead. If you get the PIN wrong it will prompt you to login in the standard
manner.

Fix problems with your PIN

A PIN is a set of numbers, or a combination of letters and numbers, that you choose yourself. Using a PIN is a quick, secure way to sign in to your device.

• 1. To change a PIN when you aren't signed in to your device, you might see a couple of different options:
  
  • If you see I forgot my PIN below the PIN text box, select it and follow the instructions. If there are multiple accounts on the device, choose the one you need to reset and follow the instructions. This will take you to
    Enter your password. Follow the instructions and then move on to step 2 to reset your PIN after you've signed in.
    
  • If you don't see I forgot my PIN, select Sign-in options
    and choose Enter your password and sign in. Then move on to step 2 to reset your PIN after you've signed in.
    
• 2. To reset a PIN when you've signed in:
  
  • Select Start > Settings > Accounts
    > Sign-in options. Note: If you've just updated your computer to Windows 10, select Start
    > Settings > Network and Internet. Make sure you're connected to the internet. If you aren't, connect and then try signing in with your PIN again as shown in step one.
    
  • Select I forgot my PIN and then follow the instructions.
    
• The PIN you use to access your device is different from your Microsoft account password and from your local password. If you need to reset your Microsoft account password, go to
  account.microsoft.com, select
  Sign in and follow the instructions. Next, select More actions
  > Change password. If you're worried that someone has unauthorized access to your account, see
  Recover your Microsoft account and
  Security info & verification codes.
  

How to use two-step verification with your Microsoft account

You most likely want to check the Xbox support page.