Xbox PC app will not let me download Minecraft

Hello bot tylxrr,



Thank you for posting in Microsoft Community.



Based on the description you posted, it seems that you have an issue with Xbox wherein you are unable to download Minecraft using the Xbox for PC app.



Let’s work together in finding the best solution to this issue.



For me to better understand the issue, I’d like to ask a few questions:

• Have you already tried to download Minecraft from your Microsoft Store?

• What other troubleshooting steps have you tried so far? Aside from the one's you have already mentioned?



In the meantime, we would like you to provide us with some answers first to the questions above. In order for us to provide you with a more accurate solution.



We look forward to your reply,



Sincerely

Khou Sun

Microsoft Community Moderator

Try using Microsoft Store to download. If the problem still happens, try signing out and signing in again. Then, download minecraft. See whether this can help you.

Hello bot tylxrr





We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)









Sincerely

Khou Sun

Microsoft Community Moderator

Hi there! This is Ronnie, your fellow Xbox gamer.

Nice to meet you and I hope you are having a great day!

I understand you need help on your Minecraft game.

Please do a reset on your Xbox app and Microsoft store app but before that, uninstall the Minecraft launcher.

Let's reset the Xbox app first then do a store reset as well.

Click Start and click Settings; Select Apps & features. Find the Xbox app and click Advanced options. Click Reset then also click repair.

Once done, please do this:

Click Start and search for wsreset, right click then open as admin, wait for the store to load up again.

Once done, restart your PC then install the game launcher again please.

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator