Xbox PC app has content restrictions for some games but I am not in a family group nor have...

Discus and support Xbox PC app has content restrictions for some games but I am not in a family group nor have... in XBoX on Windows to solve the problem; On one game on my xbox app i'm getting a content restrictions notice. Screenshot below. This notice doesn't appear on other games that I expect are 18+... Discussion in 'XBoX on Windows' started by KyleMcManus, Apr 29, 2021.

  1. KyleMcManus
    KyleMcManus Guest

    Xbox PC app has content restrictions for some games but I am not in a family group nor have...


    On one game on my xbox app i'm getting a content restrictions notice. Screenshot below. This notice doesn't appear on other games that I expect are 18+ (Such as Gears of War, Grand Theft Auto etc.)

    I've tried setting up a family group with myself (using an old microsoft account) but can't seem to work out how to unlock it.


    Xbox PC app has content restrictions for some games but I am not in a family group nor have... [​IMG]


    :)
     
    KyleMcManus, Apr 29, 2021
    #1
  2. XBF Mohammed C Win User

    Xbox PC app has content restrictions for some games but I am not in a family group nor have I ever set any.

    Hello KyleMcManus, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    Please visit the link below, it will guide you to navigate through the privacy settings, and change the ones that forbid you from playing: Manage Xbox online safety and privacy settings for your family group | Xbox Support

    Section: Manage settings on Xbox.com

    If you are a child account, you won't be granted access to the link since it requires an adult account to change them!

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  3. SammyVS Win User

    Sharing pins with childs account

    Thanks for contacting us my name is Samy, I am an Xbox Gamer and I will be helping you today.

    How are you, mate?

    You can put your account home on your console and your kids will be able to play all the games your account has.

    You can hide games that are on the list or put all 3 into a family group and restrict the content they can use.

    https://account.microsoft.com/family/

    This link contains instructions on how to create a group for apps and games.

    https://support.xbox.com/en-US/help/games-apps/...
  4. Rodrigo Oliver Win User

    If you try to join Fortnite experiences and are unable to because it says "This experience is locked. Your parent or guardian needs to unlock it

    Hi Semuel, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    You can grant access to the game.

    Make sure to configure it accordingly.

    Open the Xbox Family Settings app on your mobile device, and then go to Settings.

    Select Content restrictions, and then under Apply age filters change the age limit that you want to apply to the member’s games, apps, and other content.

    Any content that has a higher rating than the selected restriction needs an organizer’s approval.

    For more information: https://support.xbox.com/help/famil...-child-content-in-the-Xbox-Family-Setting-app

    To download the Family App: https://www.xbox.com/apps/family-settings-app
  5. Rodrigo Oliver Win User

    Help with Parental control (I am on PC, Windows 11)

    Hi SimeonLorinc, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    You can ask the Family Organizer to grant you access to the game.

    Please, follow these steps:

    Open the Xbox Family Settings app on your mobile device, and then go to Settings.

    Select Content restrictions, and then under Apply age filters change the age limit that you want to apply to the member’s games, apps, and other content.

    Any content that has a higher rating than the selected restriction needs an organizer’s approval.

    For more information: https://support.xbox.com/en-US/help...-child-content-in-the-Xbox-Family-Setting-app

    To download the Family App: https://www.xbox.com/apps/family-settings-app
  6. NiallClifford Win User

    Xbox restricted access not allowing me to look at games?

    Hi,

    Yes, so using the Xbox app when I am trying to find games that at 18+ I am getting a "restricted access" message. I have gone through the Microsoft family and I am not set up in any family nor do I get any options if I click on my name to change anything.

    However, since posting a question in the community forum, I have been able to see 18+ games on the Xbox app and game pass. I have not changed anything about my account but for some reason it is now working correctly.

    I appreciate your help even though it has somehow sorted itself out

    Thank you
Thema:

Xbox PC app has content restrictions for some games but I am not in a family group nor have...

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