Xbox PC app games crashing display driver

Discus and support Xbox PC app games crashing display driver in XBoX Games and Apps to solve the problem; Some things to note: Fresh install of windows 11 Home. AMD drivers are currently up to date ver. 22.7.1. All windows updates have been installed... Discussion in 'XBoX Games and Apps' started by Kristo Kafalias, Jul 28, 2022.

  1. Xbox PC app games crashing display driver


    Some things to note: Fresh install of windows 11 Home. AMD drivers are currently up to date ver. 22.7.1. All windows updates have been installed 7/27/22. Security such as firewall, and real time disabled.

    What's happening: I can start most games, they'll boot fine. I can leave them at the main menu all day and it won't crash. When I start a game or start any sort of gameplay including cut scenes my display driver crashes. I don't have this issue with any other games on any other platforms such as EA, Steam, Ubisoft, Epic Games, GOG etc.

    Two games I've tried as of late are Marvels Guardians of the Galaxy, and Jurassic World Evolution 2. I'm sure there are other games with in the Xbox PC App that do this but I haven't discovered them yet considering I haven't downloaded anything else through the app except for those two games and Life is Strange: True Colors (Which by the way, runs perfectly).

    Things I've tried: Repairing Xbox App, repairing Gaming Services, windowless/borderless, repairing/verifying game files and integrity, setting application compatibility to Windows 8, running as administrator, turning off Windows Gaming Mode and Windows Game Bar, turning off all firewall/real time protection, recently updating drivers and updating windows features. I'm sure there's something I'm forgetting. Anyhow, the only thing about my version of windows 11 is I haven't activated it yet but obviously does not have anything to do with the situation, mostly only "cRuCiAl WiNdOwS sEcUrItY fEaTuReS".

    If anyone has any ideas or work arounds they've succeeded in trying, let me know!

    Thank you!

    See system specs below.

    Time of this report: 7/27/2022, 16:22:31

    Operating System: Windows 11 Home 64-bit (10.0, Build 22000) (22000.co_release.210604-1628)

    Language: English (Regional Setting: English)

    BIOS: P4.30 (type: UEFI)

    Processor: AMD Ryzen 7 5800X 8-Core Processor (16 CPUs), ~3.8GHz

    Memory: 16384MB RAM

    Available OS Memory: 16310MB RAM

    Page File: 9713MB used, 11461MB available

    Windows Dir: C:\Windows

    DirectX Version: DirectX 12

    DX Setup Parameters: Not found

    User DPI Setting: 96 DPI (100 percent)

    System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

    Miracast: Available, with HDCP

    Microsoft Graphics Hybrid: Not Supported

    DirectX Database Version: 1.2.2

    DxDiag Version: 10.00.22000.0653 64bit Unicode

    Card name: AMD Radeon VII

    Manufacturer: Advanced Micro Devices, Inc.

    Chip type: AMD Radeon Graphics Processor (0x66AF)

    DAC type: Internal DAC(400MHz)

    Device Type: Full Device (POST)

    Device Key: Enum\PCI\VEN_1002&DEV_66AF&SUBSYS_081E1002&REV_C1

    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

    Device Problem Code: No Problem

    Driver Problem Code: Unknown

    Display Memory: 24465 MB

    Dedicated Memory: 16310 MB

    Shared Memory: 8155 MB

    Current Mode: 2560 x 1440 (32 bit) (165Hz)

    HDR Support: Not Supported

    Display Topology: Internal

    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

    Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.149414,0.059570), White Point(0.312500,0.329102)

    Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000

    Monitor Name: Generic PnP Monitor

    Monitor Model: PX329

    Monitor Id: PNS0329

    Native Mode: 2560 x 1440(p) (60.000Hz)

    :)
     
    Kristo Kafalias, Jul 28, 2022
    #1
  2. Lucas Lauer Win User

    Xbox PC app games crashing display driver

    I thought it was against the rules since we can't know for sure if the person purchased Windows or not. Sorry about this and thanks for letting me know.
  3. Kristo Kafalias Win User

    Xbox PC app games crashing display driver

    It's already set to automatic/daylight savings but I rechecked it and re-synced.
  4. Lucas Lauer Win User

    Xbox PC app games crashing display driver

    Hello, Kristo. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    May I know why your Windows version is not activated? It might be interfering with other softwares, drivers and system files. I would suggest you to activate it first before trying anything else.

    Waiting for your follow-up.
  5. Lucas Lauer Win User

    Xbox PC app games crashing display driver

    Unfortunately, no one here can help you with an unactivated Windows version.
  6. Obsessive Power Win User

    Xbox PC app games crashing display driver

    May I know why your Windows version is not activated? It might be interfering with other softwares, drivers and system files. I would suggest you to activate it first before trying anything else.
    They don't need to activate Windows, it's no longer mandatory, not on Windows 10 or Windows 11.

    An inactivated Windows will work exactly the same as an activated one. You just won’t be able to personalise the desktop background, window title bar, taskbar, and Start colour, change the theme, customize Start, taskbar, and lock screen etc. It will have zero impact on hardware and device drivers.
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Xbox PC app games crashing display driver

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