Xbox password is correct however it says ‘Use the password for your Microsoft account’ what...

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help on your account problem.

Is this when trying to sign in on your Xbox console?

Check to see if you can log in with your current password here:

https://account.microsoft.com/profile

If yes, try changing your password to see if that will help.

If this is on the Xbox console, you may also try doing a reset on your Xbox.

Let's refresh the console's system cache.

NOTE: This will remove the profiles on your console, make sure that you remember the email and password to your account.

No data or game saves will be lost doing this, everything is backed up to the cloud servers.

1. Press the Xbox button to open the guide.

2. Select Settings.

3. Select System.

4. Select Console info

5. Select Reset console.

6. Select Reset and keep my games & apps

This will also help sync the data on your console properly.

Hi There,

Sorry to hear you are experiencing issues. Is your husband trying to use the correct password for his Microsoft account and not the password for his Gmail account? If you would, however, like to reset his password here is a troubleshooting guide on resetting
the account's password. https://beta.support.xbox.com/help/account-profile/manage-account/lost-password-solution

My profile isn't corrupted. When I try to download my profile to my console using my Microsoft account password I get a message saying "That password didn't work" (It is indeed the correct password, however.) So I've been using app passwords, which by the
way don't work either. I've contacted Xbox support several times, and nobody could help me. This is incredibly frustrating.

Hi there GrdMstrFrost

What errors are appearing when you trying to add your account?. Please check also you are typing in the correct email address and password associated with the account

Email Help https://support.xbox.com/en-US/my-account/microsoft-account/forgot-microsoft-account-solution

Password help: https://support.xbox.com/en-US/my-account/microsoft-account/lost-password-solution

reaper is correct, it's not possible to have one Microsoft account for 2 gamertags.

if you check account settings, then account security, on the right hand side it will show your correct Microsoft account.

If this is over TFA issue where you have to sign in with email and password for first time (note password will say incorrect if you have not updated your security on account.live.com) then just look to the top of the sign in screen. right above where it
ask for the Microsoft account and Microsoft password, it will display the Microsoft account your trying to sign into.

hope this helped.