XBox pass bought in India cannot be redeemed in India

Hi adriantnc and sorry to hear that.

You may find a better answer with a focus on Xbox support with the link below which offers call, web chat or virtual assistant to point you in a direction.

https://support.xbox.com/contact-us

Thanks,

Brian

Thanks for the quick response - I will try that route.

I am from India, bought it from Amazon India

Seller was based out of Mumbai, India

The message it shows while trying to order service repair is-“ There are no service option available “

Your nephew would need to buy the correct power brick in India.

Also,depending on what region you are from,India may be a different region & would not play games bought in India.

let me give me you in details.. Before purchase I contacted xbox live chat and ask if out of region DVD will work or not and what need to get it work in india. Executive told me to replace power adapter because current will not work it covers in warranty
you can change it US as well in India. That is why after reaching to India after so much search I had called Today)India Support Live chat people gave me India Support number after calling them they told me they cannot replace it as it is out of US and I
need to pay 4100/- My question if I would have known this I could have bought it from US or get it replace there.. first they waste my time,money what kind of support is this. What kind of warranty which is applicable in US only when I asked to purchase warranty
of INDIA they told me it cannot happen .. if you purchase it will be applicable in US only..