Xbox page redirecting me back and not letting me sign in

Hi, Maximiliano. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

May I know which device do you experience this issue? It will help us determine the steps we can perform to fix the issue.

For more troubleshooting, please feel free to check: https://support.xbox.com/en-US/help/games-apps/....

Hello, My name is Khaji I am the independent advisor and I will be happy to help you today.

I'm sorry to hear that you're having trouble signing in to Xbox Cloud Gaming and experiencing page redirects. This issue could be related to a few different factors. Here are some steps you can try to resolve the problem:

1. Start by clearing the cache and cookies in your web browser. This can help resolve any temporary issues or conflicts that may be causing the sign-in problem. Go to your browser settings and look for options related to clearing browsing data or history.

2. If you're experiencing the issue in a specific web browser, try signing in using a different browser to see if the problem persists. Sometimes, certain browser configurations or extensions can interfere with the sign-in process.

3. Temporarily disable any browser extensions or add-ons that may be affecting the sign-in process. Some extensions, such as ad blockers or privacy tools, can interfere with website functionality.

4. Resetting your browser settings to their default values can help resolve any conflicts that may be causing the issue. Look for the reset or restore settings option in your browser preferences.

5. Ensure that your operating system and web browser are up to date. Outdated software can sometimes cause compatibility issues with websites.

6. Open a private browsing or incognito window in your web browser and attempt to sign in to Xbox Cloud Gaming. This mode disables extensions and can help determine if they are causing the issue.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again

Hi, thanks for responding. It is with my MacBook Air

Hello, Maximiliano. Kindly also go in the Safari app on your Mac, choose History > Clear History, then click the pop-up menu then try signing in to your account again.

It just redirects me back to the xbox main page.