Xbox OTA One Guide problem "No info available"

Mine came back as well yesterday program guide working as it should very happy again [Mod Removed - Personal Information] zip code

This problem started happening frequently within the last month or two. I’m guessing it has something to do with the launch of the next generation Xbox later this year, and the changes to API’s and services related to it. Hopefully Microsoft will make
a public statement about this issue, because if this issue persists on the next gen Xbox, then it will not be a viable cord cutters solution and I personally would be much less likely to upgrade. “Game Consoles” are no longer simply gaming devices, despite
games being their main revenue stream. So, if they falter in any aspect of television watching (OTA, cable, streaming, apps, etc) then they’re basically surrendering ownership of the living room.

Microsoft has been inconsistent in updating the status of this problem on it’s status page (https://beta.support.xbox.com/xbox-live-status), and as of this post
there were zero issues being reported despite this “no info” bug occuring.

The problem automagically resolved itself (again) yesterday without me making any changes or doing anything locally (within my household, on any device). I spoke with Microsoft customer service on Friday (4 days ago) in an attempt to either fix the issue
or at least confirm that Microsoft was aware of and working on it. I got the typical unhelpful customer service run around with them claiming that the issue was fixed on their end and trying to get me to walk through a series of debugging issues on my end
including resetting my xbox.

If this is how low of a priority TV watching is for Microsoft then I will definitely be switching to Playstation this next generation.

This “no info” problem has been happening for over four days now, and not a single mention of it on their status site. Unacceptable.

Hi eryoung,

Good day!

I found this site to be helpful. Looks like Microsoft is aware... and indicating that it's a problem they've been working on. You can also subscribe to the thread to find out when they fix it.

https://beta.support.xbox.com/xbox-live-status

I hope this help.

Thank you.

--Jov