Xbox Online Safety Settings Not Applying

Discus and support Xbox Online Safety Settings Not Applying in XBoX Accessibility to solve the problem; I turned off crossplay last night to play some games with my friends but when I tried to turn it back on today, the settings don't change, even if they... Discussion in 'XBoX Accessibility' started by Kron Shark, Apr 10, 2022.

  1. Kron Shark
    Kron Shark Guest

    Xbox Online Safety Settings Not Applying


    I turned off crossplay last night to play some games with my friends but when I tried to turn it back on today, the settings don't change, even if they say allow. I tried block access to multiplayer games to see if it was a problem with just crossplay or the entire settings app, but that change didn't apply either.

    I've both restarted and reseted my Xbox to no avail. I tried to change the setting on the website which didn't work either. I'm guessing there is a problem with the Xbox, but I want to see if there is a known fix before I take it in.

    :)
     
    Kron Shark, Apr 10, 2022
    #1
  2. Francia J. Win User

    Xbox Online Safety Settings Not Applying

    That would be great. I’ll be here.
  3. Kron Shark Win User

    Xbox Online Safety Settings Not Applying

    I used the organizer of the family (of which is the account that I was already using) and a different browser. I switched the crossplay setting from off to on in the broswer, but the games I play still tell me that it's off.
  4. Kron Shark Win User

    Xbox Online Safety Settings Not Applying

    The settings are on allow and I'm on Xbox. My friends say that they can't turn crossplay off so I think it's a problem with the server not accepting the changes on the "Online Safety" page of settings rather than just a problem with my console. I also saw a few posts on Looking for Groups that also said that they couldn't turn crossplay back on.
  5. CracksteadyRiot Win User

    Xbox Online Safety Settings Not Applying

    Yup, something has definitely happend today and I really hope this gets pushed to the uppers. Because basically were screwed until it gets fixed. I basically have done everything, I mean EVERYTHING. All the way down to a complete factory reset... oof. There's no amount of troubleshooting to be done here. I've ran a few tests though. I logged onto a seperate account I haven't used in a while. Loaded up warthunder (game runs crossplay by default) and viola my second account has no problems running crossplay. The effected account is my main account which I turned off crossplay last night while playing with a fellow xbox player to get into xbox only lobbies. Now I'm curious if I turn off crossplay on my second account and see if I can replicate the same issue with crossplay... I hardly use it anyways lol.

    But yeah, my whole sunday has been troubleshooting my series s crossplay, lmao. Now I gotta redownload like 500gb of games lol..

    Looking at the forums though, it seems people who have turned there crossplay off in the last 72 hours are unable to turn it back on. Even if the option says "allow". and yes... I went through a browser signed into my account and tried to change settings via web. Nope.
  6. Dezire Death Win User

    Xbox Online Safety Settings Not Applying

    Kindly perform an extended powercycle and reset your network hardware by following the steps below:

    1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.
    2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.
    3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.
    4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.
    Sadly didn’t work or change for me.
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Xbox Online Safety Settings Not Applying

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