XBOX online gaming issue

ArvinFarid · Mar 26, 2020

I have FIFA 20 and can play without any problem. However, when I play online with friends, all of sudden a black box appears in the upper half of the screen. Sometimes, a keyboard appears and buttons I press type words. It looks like a debugging text box.
I can press B and get out, but sometimes, I lose control of players. I did everything the support told me and finally reset the Xbox One and reinstalled the game with no resolution.

:)

Onyx Is Here

Sorry to hear it. Please go into the console's Accessibility Settings and uncheck all the boxes. That should fix it for you

ArvinFarid

Thanks, but there is no "accessibility" in "setting". Do you mean "Ease of Access"?

DominumStige

Hi!

Try inserting a static IP on your console with WiFi connection (go to: Settings->All Settings->Network Settings->Advanced settings->IP Settings->Manual).

It may happen that the router has some problem handling dynamic IP addresses.

dloxx

i tested my connection on my own and with the isp again. everythings seems fine. other services working aswell, ecept onlinegamin on the xboxone

i checked a few times in a row detailed network statistics.

once 100/5

once 75/2

than 130/30 and so on

i recognized some paketloss either its from 0% up to 27% or higher a few times.

latency is pretty stable on 24

Tech117ad

Good afternoon,

What region are you in? I am in central america and that is something that I still deal with even with fiber running at 100/100Mbps. The ping I get without a VPN is approximately 125ms and I really don't try to play competitively because I get a lot of
ghosting. Now I had a Linksys router with "smart" optimization for gaming and that was bottlenecking my connection - I turned that off and it worked better. I also have a Huawei modem/router that was provided by my ISP and told them to turn it into router
only modem because I get Double NAT issues when connected via wired and I get UPnP issues when connected wirelessly but they still haven't helped.

This is a very complete explaination of the network requirements:

https://support.xbox.com/en-US/xbox-one/networking/network-settings

I just found this article - maybe it is worth a try - I am going to give it a go - I will still have latency though it is unavoidable:

https://support.xbox.com/en-US/xbox-one/networking/connect-live-using-pc

Because if you are not having issues via PC you maybe able to pass through for a better connection.

Have a great day.

XBOX online gaming issue