xbox one's game disappeared

Discus and support xbox one's game disappeared in XBoX on Consoles to solve the problem; Hello everybody I sent my xbox one for repair in Microsoft Germany. I have received it few days ago. My Xbox has be formated, it's normal. But when... Discussion in 'XBoX on Consoles' started by JaguarSaturne24, Oct 24, 2016.

  1. JaguarSaturne24
    JaguarSaturne24 Guest

    xbox one's game disappeared


    Hello everybody

    I sent my xbox one for repair in Microsoft Germany. I have received it few days ago.

    My Xbox has be formated, it's normal.

    But when i'm connect with my userprofil, all games have disappeared. I can't even not download, as if I never had the video games...

    Idem in my purchase history...

    i had some games.

    - Forza 6 (game include with my xboxone "forza edition" and activated with a 25 digit code, life is Strange, pacman...

    i can see and download only one old game, "Resident Evil 0"... why? I don't know...

    Last thing. There is only one place where i can see my older games. It's when i check my succes.

    Thanks for your help.

    :)
     
    JaguarSaturne24, Oct 24, 2016
    #1
  2. NFL X VIKINGS1
    NFL X VIKINGS1 Guest
    Lisense Transfer

    I lisensed transfered with my friend about a year ago and everything he downloaded was working on both of our Xbox one's but the past couple of days all the games that he downloaded that was in my ready to install disappeared but the dlc's for that I have
    installed are still installed but the game says I don't have it installed and I need to buy it.
     
    NFL X VIKINGS1, Oct 24, 2016
    #2
  3. {Parity}
    {Parity} Guest
    2 XBOX One's : Game Management

    Since these are disc based games you will need the physical disc when you want to play the game.

    Happy Gaming.
     
    {Parity}, Oct 24, 2016
    #3
  4. P3nguin4tion
    P3nguin4tion Guest

    xbox one's game disappeared

    Hello,

    Please try removing from the console and re downloading it from Xbox Live. Sometimes just a quick refresh is all that is needed.

    Let me know if the issue persists and we can try something else

    Cheers!
     
    P3nguin4tion, Oct 24, 2016
    #4
  5. x MARGiNAL x Win User

    My xbox one games gamerscore has disappeared

    Hi Spiffy,

    Sorry, my english is not very good, yes my problem is all my gamerscore of all xbox one game has disappeared, only xbox one game has disappeared, not 360, for example have normaly 218k gamerscore, but now have 76k (its only gamerscore of 360)

    Hope you understand
  6. 61590633-b111-4c2a-b Win User

    Games disappear on xbox one

    All those games are on the external drive? is your Xbox recognizing the drive? Try checking here. Make sure your external hard drive is connected properly. Edit: The games might be hidden
  7. DetectiveHermit Win User

    Games disappear on xbox one

    Thank you I’ll Google how to do that thanks guys for your help.
  8. DetectiveHermit Win User

    Games disappear on xbox one

    It does seem to be un-downloading but it has happened to my account not only my dads and my dad hasn’t been on my account, thanks anyway.
  9. Christopher Revoredo Win User

    Games disappear on xbox one

    Hi there Detective welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Is your father using a secondary account?
Thema:

xbox one's game disappeared

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