Xbox One X's Display Troubleshooting Help Please!

DatBoyHuck · Jun 20, 2020

I have a Samsung 4K Q60 screen and two speakers Xbox one x's and after diffrent ports, cables, monitors no matter what I do I cannot get with one x to display a picture. I'm apart of the xbox insider program and console stream quite a bit with my pc. Any
help or tips in reseting the xbox I've tried the holding the power and DVD drive button to boot to lower resolution and nothing. Anything information is helpful and thanks in advance!

:)

UNDEADXHITMANX

does your tv support 60 fps some tvs wont do that rate

XBF Brad A

Hello Huck,

Thanks for coming to the forums with your issue with a blank screen. We recommend trying out the
troubleshoot wizard for blank screen. Please be sure to try all of these
and let us know. Also since you are in the insider program, we suggest to report any issues on the

insider forum. Reason for this is if they see a trend with a new update they can investigate.

Thanks,

Brad

svrangerchrista

I'm wondering if you are seeing a blank screen or if it won't select the correct input. Is your screen not recognizing that you have something plugged in?

XBF Ezra G

Hello cod2015,

Thank you for your post. I understand you are experiencing an issue with your Xbox One X not displaying to your television/monitor. To troubleshoot this, please check out this article:

Troubleshoot Blank Screen - Xbox One.

I hope this helps!

XBF Ezra G

Hello AtomicFire1,

Thank you for your post. I understand you are experiencing an issue with your Xbox One X not displaying to your TV/monitor. To troubleshoot this, please check out this article:

Troubleshoot Blank Screen - Xbox One.

I hope this helps!

Xbox One X's Display Troubleshooting Help Please!