(XBOX ONE) Xbox Live connection issues on 360

Hi,

to troubleshoot Xbox Live connection issues please check the following link:

Xbox One: https://support.xbox.com/xbox-one/networking/unable-to-connect-solution

Xbox 360: https://support.xbox.com/xbox-360/networking/connection-error-solution

Let us know the results

I'm having similar connection issues with Xbox live on my One. I can log into my account just fine but it's not connecting to xbox live. I was able to sign into live on my 360, but for some reason my One just won't let me connect.

surprisingly I have the same issue with my xbox one. I also have a 360 which does connect to xbox live,

Hi Paulo,

Thanks for reaching out to us in the forums for this issue. Sorry to hear that you're having difficulty connecting to Xbox Live. As you didn't state which console you were experiencing this issue with, here are a couple of support articles that may be helpful
in getting you connected:

If on an Xbox 360: Xbox 360 Connection Error Solution

If on an Xbox One: Xbox One Connection Solution

If on the Xbox App on Windows 10 PC: Connecting to Xbox Live from a PC

Go ahead and give the troubleshooting a try and let us know the results.

I hope that this helps out!

I have an issue connecting to Xbox Live on the Xbox one, I've tried every troubleshooting solution and nothing's worked. I tried connecting on the 360 and it connected without a single problem. Any solutions with the Xbox One? I'm starting to think it's
an internal issue because my internet connection is really good and I rarely jae any issues with it.