XBox One X works only on 1 port out of all the devices i've tried to connect it to

Discus and support XBox One X works only on 1 port out of all the devices i've tried to connect it to in XBoX on Consoles to solve the problem; Hi Everyone! I have the weirdest issue ever, i'm trying to figure out if i'm missing anything obvious. I have an XBox One X. I have a Samsung 4k TV... Discussion in 'XBoX on Consoles' started by omri cohen1, Dec 3, 2023.

  1. omri cohen1
    omri cohen1 Guest

    XBox One X works only on 1 port out of all the devices i've tried to connect it to


    Hi Everyone!

    I have the weirdest issue ever, i'm trying to figure out if i'm missing anything obvious.

    I have an XBox One X.

    I have a Samsung 4k TV with 4 ports (1 MHL, 1 ARC and 2 normal)

    I have a Xiaomi projector (ultra short throw) also 4k , it has 3 hdmi ports.

    I have an Optoma projector - full hd. it has 2 hdmi ports (1 MHL and one normal)

    I've connected the Xbox to all of the possible ports and the device recognizes that there's a device (the hdmi icon is white), but there's no display.

    The only combination that is actually working is when i plug it to the Optoma projector's MHL port. (the other doesn't).

    What am I missing?

    :)
     
    omri cohen1, Dec 3, 2023
    #1
  2. Hoskayra Win User

    XBox One X works only on 1 port out of all the devices i've tried to connect it to

    Hi again Omri

    Try the following steps: Use a different HDMI cable.

    1. Check that the HDMI cable is properly connected to both devices.

    1) Turn off the TV and the source device.

    2) Disconnect the HDMI cable from both devices.

    3) Reconnect the HDMI cable to both devices.

    4) Turn on the TV and the source device.

    2. Try to connect the HDMI cable to another port on the TV or source device.

    1) Turn off the TV or source device.

    2) Disconnect the HDMI cable from the current port.

    3) Connect the HDMI cable to another port.

    4) Turn on the TV or source device.

    3. Connect another device to the same HDMI port to see if the problem persists.

    1) Turn off the TV.

    2) Connect another device to the HDMI port you are using.

    3) Turn on the TV.

    If you have tried all of these solutions and still get the "HDMI not connected" message, there may be a problem with the TV or source device. In this case, you will need to contact the manufacturer's technical support for assistance.

    Please note that in this public forum we are just gamers like you trying to guide and help other gamers. We are not Microsoft employees, but we do our best to try to help you.

    We appreciate your understanding and hope the problem will be resolved soon.
    Oskayra
  3. Hoskayra Win User

    XBox One X works only on 1 port out of all the devices i've tried to connect it to

    Hi Omri, my name is Oskayra I am happy to answer your question.

    It is possible that you do not have HDMI enabled on your console, try the following:

    1) Press the Xbox button  to open the Guide.

    2) Select Profile & System > Settings > General > Audio & Video Output > TV & A/V Control Settings.

    3)In the first column, select HDMI.
    Make sure that Refresh Rate: Auto Detect appears in the second column.

    Another problem could be that the HDMI cable is defective try testing it with another device.

    Or your TV is not in HDMI mode.

    Source: https://support.xbox.com/help/hardware-network/console/display-troubleshooter

    I hope this information has been helpful if the problem persists do not hesitate to contact me.

    Best regards
    Oskayra
  4. omri cohen1 Win User

    XBox One X works only on 1 port out of all the devices i've tried to connect it to

    Hi Oskayra,

    I've used the same cable. On multiple devices that would accept other devices but the Xbox one x.

    A Nintendo switch is connected successfully with a cable to the tv. I've switched it to the Xbox one x but the tv doesn't recognize a signal.
  5. ROBIN H 25 Win User

    My tv supports HDR10, it works on my ps4pro, but the option is greyed out on my xbox one x....

    Hi,

    Not all TV's support HDR on all HDMI connections.

    On my Sony Bravia 4K TV, only two out of the four support HDR even though they all support 4K resolution.
    ^

    This could very well be the issue,

    I have a Samsung 4K HDR TV, with 4 HDMI 2.0 ports, but only one of my port's supports HDR, ( HDMI 1 ),

    If i want to use to my PS4pro with HDR, i have it in HDMI 1, but then if i want to use my Xbox One X with HDR, i have to swap my HDMI cable's around, so that my Xbox One X is now in HDMI 1,

    Best check the TV's manual to find out which HDMI port uses HDR,

    Or try connect the Xbox One X into the HDMI port where you're PS4pro is, and see if HDR then works.
  6. Agent Greggors Win User

    HDMI port suddenly not working on Xbox one x - no sound or picture

    I had a similar problem it came down to inadequate work on my tv the solder wasnt good enuf so my connection from console to tv was failing i had to get a new tv but if it is this problem then it is easy to fix i you no how to solder
    It's definitely the Xbox One X as I've tried an Xbox One S using the same HDMI cable in the same HDMI port on the TV. I've even tried other devices using HDMI in the 3 HDMI TV ports, all work. So it's not a TV fault. Thanks for the reply though.
Thema:

XBox One X works only on 1 port out of all the devices i've tried to connect it to

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