Xbox one x wont stop crashing and shutting off.

Lord_Meow12 · Oct 15, 2020

Brand new xbox one x wont stop crashing and shutting off.

Disc games that I have only crash here and there, but downloaded games crash constantly. Especially if I got them from game pass. Outer worlds? Crashing and shutting my xbox off at before the game starts. Forza Horizon 4? Crashing at main menu. Even downloads
not from game pass, like Bless Unleashed, crash after not even a minute of playing. Biggest waste of 300$ in my opinion. Like I said, brand spanking new One X, but it crashes so much that I'm at the point of demanding a refund or some other compensation from
either Microsoft or Amazon. And before you ask, yes I have done EVERYTHING. I've did hard and soft resets, i've cleared the cache, i've deleted and reinstalled games. Nothing helped.

:)

clayton0127

im not seeing any error codes/messages, it crashes the whole xbox. shuts it off. ive also tried power cycling, which wont work.

TyKeck

I have been playing on the OG xbox one and it hard crashes every day for a week it was fine no problems now with crossplay on or off i can barely load into a lobby without my xbox shutting off and not turning on. I really hope everyone is aware its not
just a problem for the one x its causeing issues on all xbox platforms.

Antonio Ardia

I have same problem on a Xbox one S.

In the Nucleus game Crashing and shutting off the console. 😭

xxxTIMBURYxxx

The Xbox One X will shut off should there be overheating, yes.

XBF Ezra G

Hi Alark85,

Thanks for your post. I understand you are experiencing an issue with your Xbox One X shutting off shortly after starting a game. To troubleshoot this, check out this article:

Xbox One Power Troubleshooter.

I hope this helps.

Xbox one x wont stop crashing and shutting off.