Xbox One X Wired Network problems

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this TRISTAN_FRASER

Sorry to hear that you're having issues with your Xbox Series X.
May I know if you tried using a completely different ethernet cable just to test?
Or connecting the cable to a different port in your router

If you already tried that, can be a bit odd but try using a different DNS address
go to Settings > Network > Advanced Settings

Once you’re inside the Advanced Settings menu, go to DNS settings and select Manual from the list of available options.
When you get to the next screen, enter 8.8.8.8 in the box associated with the Primary DNS and 8.8.4.4 in the Secondary DNS box.

Once the default DNS addresses have been changed, restart your console and see if the issue has been resolved at the next console startup.
(If that doesn't work use 1.1.1.1 as primary and 1.0.0.1 as secondary)

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If that doesn't work, may I know if you are using any insider build / beta OS in your console?

Hi Josef, thanks for responding.

I have now tried everything that you mentioned in your response. I am however not using any insider builds / beta OS on my console. Also I should mention that the console does not even seem to recognisee the ethernet cable at times and instead tries to connect wirelessly.

Hi, sorry to hear that.
Could be a hardware issue :c I personally didn't faced this in my Series X.

Before get serviced / inspected your console please try this to cover everything from your side :

Perform an offline update for your console. In that way Xbox system will be installed from scratch.
For this you need a USB and PC to format it and transfer files provided in the link below (with steps):

https://support.xbox.com/help/hardware-network/...

I have tried wired and 2.4 and 5 on wireless. So I decided to borrow a xbox one s and I set it all up and synced my wireless headphones and streamed all at the same time and it ran fine without problems. Sound was stable and the stream was good. I really
think there is a problem with the xbox one x network adapter

Wired network as well. When diagnostics ran on X-box one it says open, and in Ghosts it says moderate. I tried switching to wireless and it went to strict then, but I prefer a wired network anyway.