Xbox One X will not power up.

BaseB0rn · May 5, 2020

So there was a storm last night that created back-feed through my house power supply.( shocked the
[Mod Removed] out of me since I was holding my charging phone at the time) I goto power on my Xbox this morning and nothing happens. I have tried the breaker and plugging in straight to the outlet, but nothing changes.My router is experiencing
the same effect, though everything else on the power strip still works properly.( i.e. the tv and a charger.) Something similar happened to my one s last year but it eventually started working again on it's own. Has anyone experience this, what to do?

:)

XBF Leo G

Hello BaseB0rn,

Thanks for posting on the Xbox forums. We understand that your Xbox One X is no longer turning on after a power surge. We have a support article that provides information about what to do if

your console is not turning on. You have performed most of the recommended troubleshooting steps. If the rest of the steps do not resolve the issue, we suggest

creating a repair order for the device. Be sure to let us know the results
BaseB0rn!

MorkyMork1991

The Xbox One X is, at the moment, the most powerful console in terms of specs. You could make the argument that games are what make a console really powerful but in terms of pure power, nothing is currently beating the Xbox One X console wise.

That being said, both the PS5 and Xbox Series X are going to blow it out of the water if there specs hold up.

depressed brute

Hi there, did you try to contact xbox support?? Maybe they could help here a link below:

https://beta.support.xbox.com/contact-us

JoelHansen

Hi,

As you say - then i would try first a powercycle found here http://xbx.lv/19Pxh2o

And if that is not working Contact microsoft for a repair.

DominumStige

Hi!

Try to change the wall outlet or power cable. Does the console overheat? Is it in a ventilated place?

Xbox One X will not power up.