Xbox One X - Updates and External Hard Drive

The internal hard drive on the new Xbox series x is totally blank there is nothing on the internal hard drive zero zip so all my games are on the external hard drive told the machine to update to the external hard drive it will not update to the external hard drive do I have a defective machine I just bought it does it need to be returned can you help or not and if you can how to!?

Your external hard drive will work perfectly with Xbox One X.

You can use the drive, but games that have been optimised for Series X|S can only run via either the internal SSD or a 1TB Expansion card.

You can archive your X|S games to an external mechanical hard drive which can be quicker than downloading/installing them again, but they can't be run or updated when stored there. Standard Xbox One BC games will from an external hard drive as they did on the Xbox One.

Not really...

Xbox Series X games / upgrades / updates has to be installed onto the Series X internal or expansion card SSD,

You can have Xbox One games on your external hard drive that will get an Series X upgrade but the games will need to be transferred to the Series X and then the Series X upgrade will need to be downloaded onto the Series X SSD,

As an example...

I have Marvel Avengers on my external hard drive that will get the Series X upgrade and I will transfer the game over to the Series X SSD ready to download and update the game to the Series X version when available.

It was confirmed last night that any current external hard drive will work with the Xbox One X, however you may want to consider moving some of the games you play often over to the Xbox One X internal hard drive as it will probably load games quicker from
internal HDD than your external one.