Xbox One X - Turns On, Green Screen Hangs, Then Blank Screen

KevinTichenor · Aug 16, 2021

I got into my new hotel, hooked up my Xbox One X, started it up and connected it to the wifi network. I then shut it off to eat dinner. I turned it on afterwards, and the "whoosh" screen came on, then it went to the green "Xbox One" screen - and stayed there. I noticed it was there for a long time, and then it went to a black screen, but the power button was still illuminated. I shut it off by holding down the power button for 10 seconds, etc. but every time I turn it on now, I get the same:
* "WHOOSH" screen

* Green "Xbox One" screen

* Black screen

Anyone know what's going on? It worked fine before dinner, now I can't get it to turn on.

:)

KevinTichenor

Yes, you're correct, it is an Xbox One X. Sorry about that.

I don't know what's going on at this point. Now it seems to be working, without doing anything. Who knows.

wi7bit

1 = Sync Button

2 = Eject Button

3 = Xbox Button

ImAice

Oh, I thought it's an Xbox One X as mentioned on your question. So it's an Xbox One S all digital without disc drive, correct?

Power off your console, and then unplug the power cord to ensure that the console is completely powered off. Wait 30 seconds, and then plug the power cord back in. Press and hold the SYNC button and then press the Xbox button on the console. Continue holding the SYNC button for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. You can release the SYNC button after the second power-up tone. The console should power up and take you directly to the Xbox Startup Troubleshooter.

ImAice

That's perfect. I'm glad it's working now.

KevinTichenor

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

Power off your console, and then unplug the power cord to ensure that the console is completely powered off. Wait 30 seconds, and then plug the power cord back in. Press and hold the SYNC button and the EJECT button, and then press the Xbox button on the console. Continue holding the SYNC and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. You can release the SYNC and EJECT buttons after the second power-up tone. The console should power up and take you directly to the Xbox Startup Troubleshooter.

I don’t have an eject button. Any other ideas?

Xbox One X - Turns On, Green Screen Hangs, Then Blank Screen