Xbox One X turns on but doesn't connect to TV

Hello Shleprock,

Thanks for reaching out to the forum, sorry to hear about your Xbox One X. I did find a link that breaks down the troubleshooting steps to locate and find the cause of the issue. Starting with a normal reset and breaking it down to a repair if these steps
don't work.

https://beta.support.xbox.com/help/hardware-network/display-sound/tv-or-monitor-screen-is-blank-while-connected

Thanks again for reaching out for support on the forums again, let us know if you need additional help.

Hi Oskayra,

I've used the same cable. On multiple devices that would accept other devices but the Xbox one x.

A Nintendo switch is connected successfully with a cable to the tv. I've switched it to the Xbox one x but the tv doesn't recognize a signal.

Hi!

Thank you for the help!

My TV has without any doubt the 4K, it's said on the TV manual and on the xbox one x options

Instead for the HDR it's said on the TV manual and on the tv option that I have HDR (I even have the option turned on on the TV), but I don't know why my xbox one x says that my TV doesn't support it

As the Xbox One X is an audio source, it doesn't need to send or receive audio via ARC or eARC.

Audio Return Channel is only for TV's that are supposed to "return" Audio back to an AV receiver or connected Soundbar.

As the Xbox One X doesn't have speakers to play audio recieved through ARC, it won't support "ARC" or "eARC". Your TV needs to support ARC or eARC.

What exactly is your TV and console setup, that you would need eARC in the Xbox One X?

try turning the Xbox on before turning on the TV.

if that doesn't work try the following link for the troubleshooting guides

https://support.xbox.com/en-US/xbox-one/console/tv-or-monitor-screen-is-blank-while-connected