Xbox one x turns off trying to play 2k games

Discus and support Xbox one x turns off trying to play 2k games in XBoX Games and Apps to solve the problem; My xbox one x keeps randomly turning off trying to play 2k20. I have tried multiple suggestions but nothing has worked even the one I seen on this... Discussion in 'XBoX Games and Apps' started by CoryMedley, Mar 12, 2020.

  1. CoryMedley
    CoryMedley Guest

    Xbox one x turns off trying to play 2k games


    My xbox one x keeps randomly turning off trying to play 2k20. I have tried multiple suggestions but nothing has worked even the one I seen on this forum. Can any one help? I got the game on game pass.

    :)
     
    CoryMedley, Mar 12, 2020
    #1
  2. StoneCold X Win User

    Xbox one x turns off trying to play 2k games

    I am having the same problem with NBA 2K20 and only this game. I can't get passed halftime in a game without the my Xbox One X completely shutting down. When I turn the Xbox One X back on, I get a message that it shutdown to prevent overheating. The console
    is in a well ventilated open space.

    I have zero issues with any other game or app.
  3. zeroice007 Win User

    Xbox one x turns off trying to play 2k games

    Make sure your xbox one x is well ventilated. Is this the only game you are having an issue with. Sometimes the servers of the gaming company is an issue they most likely come with a update possibly.
  4. CoryMedley Win User

    Xbox one x turns off trying to play 2k games

    It just turns off randomly and it's not hot either and I don't have any trouble out of any other games. I get no error messages at all.
  5. TrillShelby2 Win User

    Xbox one x turns off trying to play 2k games

    This same thing has been happening to me too for the pasy few months only with 2k. Has anyone heard back?
  6. CoryMedley Win User

    Xbox one x turns off trying to play 2k games

    Yes and 2k support has yet to respond back to me with an answer. I have found no help from anywhere but this is a 2k issue.
Thema:

Xbox one x turns off trying to play 2k games

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