Xbox One X Turns Off Before OS Can Start.

Discus and support Xbox One X Turns Off Before OS Can Start. in XBoX on Consoles to solve the problem; I usually have my Xbox One X set to instant on. I watched HULU last night and I turned it off without issue. When I came home the console was OFF. I... Discussion in 'XBoX on Consoles' started by GaryD'Onofrio, Mar 27, 2019.

  1. Xbox One X Turns Off Before OS Can Start.


    I usually have my Xbox One X set to instant on. I watched HULU last night and I turned it off without issue. When I came home the console was OFF. I had to press the button on the console to turn it on. The system turns on, the 4k thing comes up, the
    green screen with the Xbox logo comes up and it starts loading. The image freezes and instantly turns off before the operating system can get to the dashboard. I unplugged it for 10 seconds and try again. I've done this several times actually. The issue persists.
    I have no idea what to do. Xbox Support is only available Monday-Friday 9am-5pm? How is that helpful? I work a full time job. Does anyone have any advice or know how to fix this?

    :)
     
    GaryD'Onofrio, Mar 27, 2019
    #1
  2. XBF Chris J Win User

    Xbox One X Turns Off Before OS Can Start.

    Hello Moyer,

    Thank you for posting here on the Xbox forums. I’m sorry to hear about any issues you may be having. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any
    troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you.
  3. GaryD'Onofrio Win User

    Xbox One X Turns Off Before OS Can Start.

    The console shuts off in the middle of the reset.
  4. GaryD'Onofrio Win User

    Xbox One X Turns Off Before OS Can Start.

    Hi there Gary,

    Thanks for reaching out here in Xbox Forums. I'm sorry to hear about the issue with the Xbox freezing in the green
    screen. Now, what we suggest is a reset of the console since the problem that is causing this could be in the OS of the console so we suggest a
    Soft Factory Reset(while
    keeping games and apps) Before resetting your console make sure of the following:

    • There is a stable network connection.
    • The information for all profiles is known (email and passwords)
    • Since the console is not responding properly by providing the different menus. We are going to approach this differently.

    Try this if you are unable to reach the settings menu:

    1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
    2. Wait 30 seconds, and then plug the power cord back in.
    3. Press and hold the
      BINDbutton (located below the Xbox button on the console) and the
      EJECTbutton (located on the front of the console), and then press the
      Xboxbutton on the console.
    4. Continue holding the
      BINDand
      EJECTbuttons for 10-15 seconds.
    5. Listen for two “power-up” tones a couple of seconds apart. You can release the
      BINDand
      EJECTbuttons after the second power-up tone.
    6. The console should power up and take you directly to the Xbox Startup Troubleshooter.
    7. Select Reset this Xbox
    8. Select Reset this Xbox and Keep Games and Apps

    Give it a shot and let us know the results.
    I followed your instructions however the controller won't sync to the xbox for me to select anything and then the console turns off. How do I select the reset option without the controller?
  5. moyer2957 Win User

    Xbox One X Turns Off Before OS Can Start.

    I tried this with my ones but when it says xbox is powering up it shuts down. however that is the longest amount of time it has stayed on
  6. XBF Crystal P Win User

    Xbox One X Turns Off Before OS Can Start.

    Hi there Gary,

    Thanks for reaching out here in Xbox Forums. I'm sorry to hear about the issue with the Xbox freezing in the green
    screen. Now, what we suggest is a reset of the console since the problem that is causing this could be in the OS of the console so we suggest a
    Soft Factory Reset(while
    keeping games and apps) Before resetting your console make sure of the following:

    • There is a stable network connection.
    • The information for all profiles is known (email and passwords)
    • Since the console is not responding properly by providing the different menus. We are going to approach this differently.



    Try this if you are unable to reach the settings menu:

    1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
    2. Wait 30 seconds, and then plug the power cord back in.
    3. Press and hold the
      BINDbutton (located below the Xbox button on the console) and the
      EJECTbutton (located on the front of the console), and then press the
      Xboxbutton on the console.
    4. Continue holding the
      BINDand
      EJECTbuttons for 10-15 seconds.
    5. Listen for two “power-up” tones a couple of seconds apart. You can release the
      BINDand
      EJECTbuttons after the second power-up tone.
    6. The console should power up and take you directly to the Xbox Startup Troubleshooter.
    7. Select Reset this Xbox
    8. Select Reset this Xbox and Keep Games and Apps



    Give it a shot and let us know the results.
Thema:

Xbox One X Turns Off Before OS Can Start.

Loading...
  1. Xbox One X Turns Off Before OS Can Start. - Similar Threads - Turns Off Before

  2. Can we please get the option to turn off the on-screen keyboard when using a physical keyboard?

    in XboX Insiders
    Can we please get the option to turn off the on-screen keyboard when using a physical keyboard?: Seriously, why does the Xbox on-screen keyboard still pop up every time I type with a physical keyboard? It blocks chat boxes, interrupts gameplay, and is just annoying in games like Roblox,...
  3. Xbox “beeps” then turns off half a minute time

    in XboX Insiders
    Xbox “beeps” then turns off half a minute time: My Xbox one fully digital, sorta got hit on the top left of the fan (solid section) no external damage but when I press the power button it turns the light on, makes its startup sound and then...
  4. My Xbox doesn't work anymore, it turns off when I'm playing, has anyone else had the same...

    in XboX Insiders
    My Xbox doesn't work anymore, it turns off when I'm playing, has anyone else had the same...: Hi guys, I have a problem with my Xbox console, what happens is that sometimes I play and it turns off, I don't know if anyone else has the same problem and I wanted to know the truth, I'm sad,...
  5. Why is my Xbox series s console turn on and off instantly without sound as well

    in XBoX on Windows
    Why is my Xbox series s console turn on and off instantly without sound as well: I have tried changing power cords with different outlets, I also tried different hdmi cords & finally I tried to go into safe mode and reset the console but still having the same issue....
  6. Xbox Series S turning on and off rapidly or not starting at all.

    in XBoX on Consoles
    Xbox Series S turning on and off rapidly or not starting at all.: Good evening. I have had my Xbox Series S for about 2 years now and it has never had any problems of any sort ever before. Yesterday when turning it on in the morning, the power button began...
  7. My Xbox series S keeps signing me out after I turn it off.

    in XBoX Accessibility
    My Xbox series S keeps signing me out after I turn it off.: I just got an Xbox series S but the thing with it is that every time I turn it off, it logs me out. I checked my Xbox app and saw that it said I had no console connected which is weird because...
  8. Why does REMATCH turn off the internet on my pc?

    in XBoX on Consoles
    Why does REMATCH turn off the internet on my pc?: I just got that new REMATCH game with my pc game pass and it worked for an hour or so but now whenever I open the game it will disable my ethernet connection on my pc. I don't know what or why or...
  9. My Xbox will turn on briefly before turning off on its own?

    in XBoX on Consoles
    My Xbox will turn on briefly before turning off on its own?: Hello, I’m writing this to try and see if I can get my Xbox working at the moment. Last night, my Xbox suddenly turned off on its own and completely shut down. I tried all the troubleshooting I...
  10. Diablo 4 crashing to home or turning off xbox before getting to queue

    in XBoX Games and Apps
    Diablo 4 crashing to home or turning off xbox before getting to queue: Hi, I have a release day series X bought from Microsoft. I have always had issues with Series X optimised games crashing to home screen, but I have been able to at least log on and play in...