Xbox one x turns off 3 seconds after turning on

Try cleaning the dust out, it could have overheated. If you’ve only had the xbox 2 months, you should be able to return it for a full refund if cleaning didn’t help.

Try resetting the internal power supply:

https://support.xbox.com/en-GB/xbox-one/console/console-wont-power-on

What a horrible & inept way to treat paying customers. WOW

Hi Jordan,

Thanks for replying to keep us updated. Sorry to hear that you're unable to get the troubleshooting screen to appear. Since this is the case, you may want to contact the place you financed the purchase of the Xbox from first to see if they have any suggestions
or may offer you an exchange since you haven't had it long (dependent on their policies of course).

If not, then contacting your Microsoft store over in Manchester prior to going in would be a good idea to see what they can offer you in regard to an exchange. They would also be able to set up a servicing or repair for the console there as well, I believe.
In regards to warranty, standard warranty for an Xbox console is 1 year. Its recommended that you register your device prior to contacting the Microsoft store and can do so by

clicking here. You can also read up on how to send your device for repair, etc on our support article entitled

Getting your Xbox console or Kinect sensor serviced.

I hope that this information helps out a bit more. Please let us know the results.

Hello all,





As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.





Thanks,

Brad