XBOX ONE X -Turning off

Discus and support XBOX ONE X -Turning off in XBoX on Consoles to solve the problem; Hello! My xbox one x, once turned on, it goes out suddenly (4K video) then sometimes it comes back on its own and everything is ok and sometimes I... Discussion in 'XBoX on Consoles' started by david callari, Mar 11, 2019.

  1. david callari
    david callari Guest

    XBOX ONE X -Turning off


    Hello!

    My xbox one x, once turned on, it goes out suddenly (4K video) then sometimes it comes back on its own and everything is ok and sometimes I have to turn it back on from the pad or console, this always without subsequent problems.

    Once sent to the assistance they have only reset in the factory state; I requested the replacement with a regenerated one; but even this presents the same problem and I'm thinking of sending it again. 3 times I send the console to service and do not solve
    the problem.

    What could it be and what should I do?

    Thank you

    :)
     
    david callari, Mar 11, 2019
    #1
  2. AngelObullets Win User

    XBOX ONE X -Turning off

    Try In Hdmi 1 See if that is the slot that has the 4k I have been checking it slots and it might be the close, Also have to ask if the TV itself is plugged into the internet or not. Some TV's have had a bad update ect. So might be a problem as well.
  3. AngelObullets Win User

    XBOX ONE X -Turning off

    Hi there David, I have heard of simular issues, I have to ask you if you have tried it on all ports of your 4k tv sometimes it is just one slot that has 4k and because it's asking the tv for 4k on the wrong hdmi slot it is saying no and giving you this
    type of error. I will try to look up the TV a bit more closely to check if there is a set slot to try and assist you on it further.
  4. XBF Brad A Win User

    XBOX ONE X -Turning off

    Hi David,

    Thanks for letting us know. After you try it out let us know.

    Brad
  5. XBF Brad A Win User

    XBOX ONE X -Turning off

    Hello David,

    Do you know anyone else with a 4K TV that you can try the console on? Also make sure you plugging it directly into the wall outlet. As power strip and ext. cords can sometimes not allow the recommended power for the console to work properly.

    Thanks,

    Brad
  6. Jurgen1488 Win User

    XBOX ONE X -Turning off

    Is possible your Xbox is overheating
Thema:

XBOX ONE X -Turning off

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