Xbox One X turning off by itself any time I try to load any game.

Discus and support Xbox One X turning off by itself any time I try to load any game. in XboX Insiders to solve the problem; I sent my Xbox One X in to have the HDMI retimer chip and port replaced. Upon return the original issue has been fixed, and there is output to my TV.... Discussion in 'XboX Insiders' started by /u/WillieFisterbottum, Jul 17, 2021.

  1. Xbox One X turning off by itself any time I try to load any game.


    I sent my Xbox One X in to have the HDMI retimer chip and port replaced. Upon return the original issue has been fixed, and there is output to my TV. However, any time I try to load any game the xbox shuts off, and gives me the poor ventilation error message on restart. Apps like YouTube, Netflix work fine. It's only games, and it's almost instantly. The xbox will sometimes make it past the initial loading screen by a second or two. (As in if I try to play morrowind, it will make it a second or two into the original xbox start up screen.)

    I disassembled the xbox, turned it on, and found that the fan works fine. Also, the heat sink doesn't appear to be exceptionally dirty. I can see right through it. Even with the console half disassembled, (I even pointed a fan straight at it to see if it made any difference) it still would shut off right away when trying to load a game. With the same poor ventilation error message. I felt inside the console as it was doing this and it didn't feel like it was overheating.

    From research online I've narrowed it down to either the thermal paste on the cpu needing to be replaced, or a bad internal power supply. (I used 3 different power cables, different outlets, directly into the wall) no difference.) Judging by the poor ventilation error message I would assume it's the former.

    Has anyone ever seen anything like this? Is it possible it's the internal power supply even though it's giving me the poor ventilation message? I watched a video of a guy purposefully overheating his One X by unplugging the fan, and letting it run. He was able to load into forza and play for a five-ish minutes before it overheated. Makes me wonder why mine shuts off instantly when trying to load any game, even if the xbox has been off for hours.

    submitted by /u/WillieFisterbottum
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    /u/WillieFisterbottum, Jul 17, 2021
    #1
  2. blazenbs Win User

    borderlands 3 on xbox one

    I am having this same issue. Just started today though hadn't happened prior. Any and every time I try to join a friends borderlands 3 session as of 11/14/19 my xbox turns itself off. There is no crash, there is no error, there is no warning at all. It
    is loading me into the game session and then the screen is black and my xbox is off. Help! :(
  3. RickWatkins1 Win User

    MLB the Show 21 keeps shutting XBOX Series X down

    Same, it loads but I can't play more than 5 minutes before my series x turns off. Never happened before with any other game.
  4. Cloud Gear 13 Win User

    0x8b050033

    Ok, try to do a power cycle is like restarting the console but it solve little issue like this; on the console hold the xbox one button for until it turn off by itself then wait a couple of minutes then turn on the console with the controller and try on
    any game to see if the problem solves
  5. TomCole5 Win User

    Xbox Shutting down

    The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
    Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.
    Not necessarily fifa 21 xbox one version crashes and turns mine off so does fortnite
  6. OmeGaMVP Win User

    YouTube crashes console

    Every time I load YouTube on the Xbox One when it tries to load videos the console switches off. I am running the preview dashboard but it worked fine yesterday. I have cleared the console cache and uninstalled and reinstalled the app itself to no avail.
    Anyone out there got any advice?
Thema:

Xbox One X turning off by itself any time I try to load any game.

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